GIS Information Technology Analyst or Senior GIS Information Technology Analyst

City of Santa Clarita•Santa Clarita, CA

About The Position

The City of Santa Clarita’s Administrative Services department is hiring one position at either the GIS Information Technology Analyst or Senior GIS Information Technology Analyst level, depending on the successful candidate’s skills and qualifications. The GIS Information Technology Analyst earns $52.99–$64.41 per hour (Steps 1–5); the Senior GIS Information Technology Analyst earns $59.96–$72.88 per hour (Steps 1–5). The GIS Information Technology Analyst performs advanced technical, professional, and analytical work using GIS databases to develop interactive online mapping applications; create cartographic maps, reports, files, and other information; maintain GIS data layers; interpret demographic data; and provide GIS information and training to City staff, clients, and outside agencies. The role also performs complex GIS analysis and supports City planning, engineering, administrative, and operational needs. The Senior GIS Information Technology Analyst additionally serves as the technical lead and subject matter expert for the City’s enterprise GIS environment. This level administers enterprise GIS infrastructure and databases, develops applications and integrations, leads complex projects, and supports custom applications and digital services throughout their lifecycle—from business analysis and solution design through testing, deployment, enhancement planning, and ongoing operations. The senior role also leads technology evaluation, establishes technical standards, and provides technical direction and training. The position requires travel to City facilities and other work sites for field assignments, meetings, GIS needs assessments, field-data collection and verification, and project support. The City may also call public employees to serve as Disaster Service Workers during emergencies.

Requirements

Bachelor’s degree in Computer Science, Geography, Cartography, Engineering, or a related field; an equivalent combination of education and experience may be considered.
For the GIS Information Technology Analyst level, three years of professional experience developing interactive online mapping applications, designing databases and cartographic maps, and creating, updating, and maintaining GIS layers.
For the Senior GIS Information Technology Analyst level, five years of professional experience developing interactive online mapping applications, administering databases, designing cartographic maps, and creating, updating, and maintaining GIS layers.
Possession of, or ability to obtain, a valid Class C California driver license.
Knowledge and experience with current ArcGIS software, ArcGIS Pro, and ArcGIS Enterprise software, including ArcGIS Server, Portal for ArcGIS, ArcGIS Data Store, and ArcGIS GeoEvent Server.
Ability to design, develop, publish, and maintain interactive online web mapping applications and to research, integrate, evaluate, and maintain complex statistical and cartographic data.
Knowledge of web services, REST APIs, JSON, and common spatial and tabular data exchange formats.
Ability to gather requirements, analyze business processes, translate user needs into reliable GIS solutions, and prepare clear maps, charts, and reports.
Ability to organize and prioritize multiple assignments; interpret maps, drawings, specifications, and technical manuals; conduct research and data evaluation; and make recommendations.
Strong oral and written communication, customer service, attention to detail, sound judgment, and ability to work independently and collaboratively.
Ability to lift, drag, and push files, paper, and documents weighing up to 25 pounds.
For the senior level, expert knowledge and experience administering current ArcGIS software, ArcGIS Pro, and ArcGIS Enterprise, including Field Maps.
For the senior level, advanced proficiency with Python, SQL, Arcade, REST APIs, JSON, and related GIS automation, integration, application-development, and data-exchange technologies.
For the senior level, knowledge of GIS-based fiber asset management systems such as 3-GIS and/or Vetro.
For the senior level, knowledge of system integration methods, APIs, ETL processes, automated data pipelines, real-time data architectures, and API and integration design practices.
For the senior level, ability to interpret Assessor’s Parcel Maps, tract and parcel maps, legal descriptions, deeds, subdivision documents, engineering plans, and related property and development records.
For the senior level, ability to lead enterprise GIS administration and complex projects; manage multiple technology initiatives, roadmaps, releases, resources, deadlines, and production issues; and balance business needs with technical, staffing, security, budget, and support constraints.
For the senior level, knowledge of technology project lifecycle practices and languages, frameworks, databases, and integration technologies, including JavaScript, Vue.js, PHP, Laravel, MySQL, SQL, REST APIs, and JSON.
For the senior level, ability to translate operational needs into functional and technical requirements, workflows, user stories, application features, data models, integration specifications, test cases, acceptance criteria, and implementation plans; troubleshoot complex technical issues; and coordinate resolutions.
For the senior level, strong project management skills, including resource management, sound decision-making, meeting deadlines, providing feedback, and implementing objectives.

Nice To Haves

Supervisory or lead experience is desirable for the GIS Information Technology Analyst level.
A master’s degree in Computer Science, Geography, Cartography, Engineering, or a related field is highly desirable for the senior level.
One year of supervisory or lead experience is highly desirable for the senior level.

Responsibilities

Develop and publish interactive online mapping applications; analyze cartographic and statistical data; prepare reports, charts, tables, dashboards, and visualizations; and coordinate with departments, clients, and the public to address mapping and analytical needs.
Coordinate with City departments, member jurisdictions, clients, and the public on system integration, required outputs, and user requirements.
Research, collect, compile, evaluate, reconcile, integrate, and analyze spatial data and attributes; edit geographic and tabular data; and maintain metadata and documentation.
Analyze and manage databases supporting planning, engineering, administrative, and other City applications, and produce cartographic materials suitable for publication and public display.
Perform complex GIS analysis, base-layer editing, and mapping, including spatial, statistical, demographic, network, proximity, and suitability analyses.
Provide direction, support, guidance, and training to GIS staff, City staff, clients, and outside agencies.
Travel to City facilities and other work sites to meet with staff, assess GIS needs, collect and verify field data, and support projects.
Monitor developments in assigned program areas, including hardware, software, and professional practices; evaluate their impact and recommend policy or procedural changes.
Establish positive working relationships with community-based organizations, outside agencies, City management and staff, and the public.
At the senior level, serve as technical lead and subject matter expert for enterprise GIS architecture, systems administration, application development, system integration, spatial database management, and operational support.
At the senior level, manage City parcel GIS data by acquiring, validating, reconciling, and updating parcel boundaries and related information received from Los Angeles County, maintaining consistency across City systems.
At the senior level, manage GIS-based fiber asset systems and the authoritative record of the City’s fiber network and associated field assets.
At the senior level, document business processes and translate operational needs into requirements, workflows, user stories, data models, interface specifications, acceptance criteria, and implementation plans.
At the senior level, lead Citywide GIS and technology projects from planning and requirements gathering through design, procurement, development, testing, implementation, training, and ongoing support.
At the senior level, design, coordinate, implement, and maintain integrations among GIS, custom applications, enterprise business systems, databases, vendor platforms, web services, and external data sources.
At the senior level, troubleshoot complex application and integration issues across user interfaces, databases, GIS services, authentication systems, and APIs.
At the senior level, maintain application architecture diagrams, data models, API and integration documentation, administrative procedures, support materials, system inventories, and continuity and recovery documentation.
At the senior level, diagnose and resolve complex GIS platform, database, application, integration, authentication, security, performance, and availability issues; coordinate incident response and corrective action.
Perform other duties as assigned.