Information Technology Analyst
About The Position
Kimley-Horn is hiring an Information Technology Analyst for its Reston, Virginia office. This is not a remote position. The analyst collaborates with local and region-wide IT teams to support several offices, providing day-to-day local office IT support and helpdesk assistance to end-users across the region and firm. The role includes supporting corporate IT systems and users, installing and supporting office equipment and enterprise applications, maintaining and archiving data, and assisting with office moves and expansions. The position requires travel by car to other offices in the region as needed.
Requirements
- Bachelor’s degree in Information Technology/Systems, Computer Science, or a related field and 0–2 years of experience; or an associate degree in one of these fields and 3 or more years of experience.
- Knowledge of Windows 10, Office 365, Teams, OneDrive for Business, Exchange 365, Windows Server 2016, Active Directory, and basic networking fundamentals.
- Knowledge of Windows Server 2012/2016 printing and file-level NTFS permissions.
- Ability to understand Windows 10 and configure and troubleshoot PC-level problems.
- Ability to understand basic Windows Active Directory, including user accounts and security groups.
- Strong written and verbal communication and customer service skills.
- Ability to prioritize, troubleshoot and resolve problems, and follow through with internal clients.
- Passion for technology, a business mindset, and a customer service-oriented attitude.
- Willingness to work with others and ability to travel.
- High aptitude and willingness to learn new technologies.
- Self-starter able to work with minimal supervision and remain highly organized.
Responsibilities
- Provide daily IT support for the local office.
- Provide IT helpdesk support to end-users across the region and firm.
- Provide support on the corporate IT Helpdesk.
- Install new printers, copiers, plotters, and other office equipment.
- Install and support enterprise applications.
- Perform data maintenance and data archiving.
- Assist with office moves and expansions.
- Travel by car to other offices within the region as needed.
Benefits
- Retirement plan with a 2-to-1 company match on up to 4% of eligible compensation, plus an additional profit-sharing contribution.
- Low-cost medical, dental, and vision insurance options.
- Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
- Student loan matching in the 401(k) and performance-based bonuses.
- Tuition reimbursement and extensive internal training programs.
- New Parent Leave, family-building benefits, and childcare resources.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
