Information Technology & Data Analyst

Johns Hopkins Applied Physics Laboratory•Laurel, MD

About The Position

The Information Technology & Data Analyst supports enterprise IT systems and uses data to inform decision-making across the organization. The role bridges business needs, technology, data, and policy by turning complex information into actionable insights and ensuring data is captured accurately and in alignment with policy and organizational requirements. It designs, develops, and supports dashboards, tools, workflows, and IT systems that enable effective data use. The analyst analyzes, designs, implements, and maintains IT systems; collects, normalizes, and analyzes complex datasets; identifies trends; develops visualizations; and delivers insights for operational and strategic decisions. The role also supports system performance and data quality, system lifecycle efforts, classified-system task management, and compliance with cybersecurity, privacy, and regulatory requirements. The position works with stakeholders, vendors, and technical teams and provides guidance to users and leadership. APL describes its workplace as a vibrant, welcoming environment that encourages creativity, authenticity, growth, and collaboration. Its campus is in the Baltimore-Washington metro area. Applications are accepted on a rolling basis.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
Experience supporting enterprise IT systems and environments.
Working knowledge of operating systems, networks, databases, and enterprise applications.
Strong analytical and problem-solving skills.
Ability to communicate technical information effectively to non-technical audiences.
Strong understanding of data structures, databases, and data workflows.
Ability to interpret complex requirements or policies and translate them into technical or data-driven solutions.
Experience with data visualization tools such as Power BI, Tableau, or similar.
Active Top Secret security clearance; selected candidates will be subject to a government security clearance investigation and must meet requirements for access to classified information, including U.S. citizenship.

Nice To Haves

Experience with at least one programming or scripting language, such as Python.
Strong technical analysis and systems thinking.
Experience developing internal tools or automations.
Knowledge of cloud platforms or modern data stacks.
Attention to detail and disciplined documentation practices.
Ability to manage multiple priorities in a dynamic environment.
Collaborative mindset and ability to work independently.
Familiarity with data governance, compliance, or regulatory-driven environments.
Experience working in cross-functional or technical teams.

Responsibilities

Analyze structured and unstructured data to identify trends, risks, and opportunities.
Translate data findings into clear, actionable recommendations for stakeholders.
Support decision-making through reporting, modeling, and visualization.
Design and maintain interactive dashboards, such as those built with Power BI or similar tools.
Develop lightweight tools, scripts, or workflows to automate data processing and reporting.
Improve existing systems and processes for efficiency, scalability, and usability.
Analyze business and operational requirements and translate them into technical solutions.
Support the design, implementation, testing, maintenance, and monitoring of IT systems and applications.
Monitor system performance and data quality, identify issues, and recommend improvements.
Interpret policies, requirements, and standards and translate them into data collection and reporting needs.
Ensure data is captured accurately and consistently and complies with cybersecurity, privacy, and regulatory requirements.
Participate in risk, change, and configuration management activities.
Work with systems, databases, and APIs to extract and integrate data.
Support system upgrades, migrations, and technology refresh efforts, including ServiceNow GRC, MCN, HCSD, and NEXTOPS.
Perform queue and task management activities for classified systems.
Develop and maintain system documentation, procedures, and user guides.
Collaborate with stakeholders, vendors, and technical teams to support initiatives.
Provide technical and data-related guidance to users and leadership.

Benefits

Robust education assistance program and education assistance.
Retirement plans and unparalleled retirement contributions.
Paid time off.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
Short-term disability insurance.
Long-term disability insurance.
Flexible spending accounts.
Training and development.
Healthy work/life balance.
Potential sign-on bonus, relocation benefits, locality allowance, or discretionary payments for exceptional performance, as applicable.