About The Position

Global Payments is hiring a Senior Small Business Sales - Middle Market professional for its Merchant Services team. The successful candidate will reside in the Pittsburgh, Pennsylvania area and travel within a designated geographic territory to prospect, build relationships, and sign up local businesses. The role drives new business growth and profitability in existing accounts by identifying opportunities using market and client insight. It serves as a strategic sales lead for business owners and C-suite executives, builds referral networks with Commercial Bank partners, and generates pipeline through partner referrals and self-sourced contacts. The position also works with partner sales teams to expand customer relationships and delivers persuasive presentations that connect the organization’s solutions to client needs. The successful candidate will manage client relationships with internal teams to support customer success and satisfaction. The role calls for a results-focused, accountable, and adaptable sales professional who can understand technology, solve client issues, manage competing projects and deadlines, and communicate clearly. Global Payments describes its culture through the values Think, Act, Win: staying curious, empowering employees to make decisions, and remaining determined while working together.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • At least 6 years of Merchant Sales experience.
  • Deep knowledge of the payments industry, Interchange, and gateway connectivity.
  • 10 years of sales experience, emphasizing solution selling into Commercial, Mid-Market, and/or Enterprise markets.
  • Demonstrated success exceeding sales targets with a data-driven, results-focused mindset.
  • Strong partner relationship-building, prospecting, and territory development skills.
  • Ability to quickly grasp technology fundamentals and apply them to real-world business needs.
  • Openness to feedback and commitment to personal accountability and growth.
  • Ability to manage multiple projects and deadlines.
  • Clear and professional verbal and written communication skills.
  • Candidate must reside in the Pittsburgh, Pennsylvania area.

Nice To Haves

  • Background in SaaS, banking, payables, and receivables.
  • Proficiency in Salesforce as a CRM.

Responsibilities

  • Drive new business growth and increase profitability in existing accounts by identifying high-impact opportunities through market and client insight.
  • Serve as the strategic sales lead and consult with business owners and C-suite executives.
  • Build and energize a referral network with Commercial Bank partners while carrying out proactive outreach to generate sales momentum.
  • Build and manage a sales pipeline through Commercial Bank referrals and self-generated COI leads.
  • Partner with partner sales teams to expand existing customer relationships.
  • Deliver persuasive, value-driven presentations demonstrating how the organization’s solutions meet client needs.
  • Travel within a designated geographic territory to prospect, build relationships, and sign up new local businesses.
  • Manage client relationships in partnership with internal teams to support customer success and satisfaction across the portfolio.
  • Resolve client issues creatively using practical problem-solving and sound decision-making.
  • Manage multiple projects and deadlines.
  • Communicate clearly and professionally, verbally and in writing.
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