South Bend Kroc Center - Senior Services Manager

The Salvation Army Central Territory • South Bend, IN

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About The Position

The Senior Services Manager at the South Bend Kroc Center leads the planning and delivery of recreation and wellness programs for older adults. The role works with staff across the center, supports volunteers and program attendants, and develops community partnerships to expand opportunities for members and guests. The position is part-time at 29 hours per week.

Requirements

• A bachelor’s degree in gerontology, social work, or public health, or equivalent experience.
• Three to five years of experience working with older adults or coordinating programs and events.
• Ability to communicate effectively in spoken and written English with staff, leadership, and program participants.
• Proficiency with Microsoft Office and the ability to learn electronic reporting systems.
• A valid driver’s license and the ability to meet and maintain The Salvation Army’s driver qualification standards.
• Ability to complete a background check, with results subject to review.
• Ability to complete Safe From Harm training within 30 days of employment.

Responsibilities

• Develop a center-wide plan for older adult programming and work with department staff to design, schedule, and deliver activities.
• Partner with the Membership team to welcome new participants, engage current members, and increase participation in third-party senior wellness programs that support program revenue.
• Supervise volunteers and program attendants who help deliver activities.
• Build relationships with community organizations and vendors to expand program offerings.
• Track participation and outcomes using approved reporting systems.
• Use program insights to improve activities and assess which programs can be sustained over time.
• Perform other job-related duties as assigned.

Benefits

• Eligible employees may have access to a flexible work schedule.
• Free or discounted membership opportunities.
• Local employee discounts.
• Paid college tuition through Indiana Wesleyan University; eligible employees can take online courses toward a variety of degree programs at no cost.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager