South Bend Kroc Center - Senior Services Manager
About The Position
The Senior Services Manager leads the planning and delivery of recreation and wellness programs for older adults at the South Bend Kroc Center. The role works with staff across the center, supports volunteers and program attendants, and develops community partnerships to expand opportunities for members and guests. The position also partners with the Membership team to welcome participants, encourage ongoing engagement, and increase participation in third-party senior wellness programs that support program revenue. The role is part-time, 29 hours per week, and is based in an office and community center, with travel as needed. Duties include tracking participation and outcomes through approved reporting systems and using the information to improve activities and assess program sustainability. Other job-related duties may be assigned.
Requirements
- A bachelor’s degree in gerontology, social work, or public health, or equivalent experience.
- Three to five years of experience working with older adults or coordinating programs and events.
- Ability to communicate effectively in spoken and written English with staff, leadership, and program participants.
- Proficiency with Microsoft Office and ability to learn electronic reporting systems.
- A valid driver’s license and ability to meet and maintain The Salvation Army’s driver qualification standards.
- Ability to complete a background check, with results subject to review.
- Complete Safe From Harm training within 30 days of employment.
Responsibilities
- Develop a center-wide plan for older adult programming and work with department staff to design, schedule, and deliver activities.
- Partner with the Membership team to welcome new participants, engage current members, and increase participation in third-party senior wellness programs that support program revenue.
- Supervise volunteers and program attendants who help deliver activities.
- Build relationships with community organizations and vendors to expand program offerings.
- Track participation and outcomes using approved reporting systems, and use the results to improve activities and assess program sustainability.
- Perform other job-related duties as assigned.
Benefits
- Eligible employees may have access to a flexible work schedule.
- Free or discounted membership opportunities.
- Local employee discounts.
- Paid college tuition through Indiana Wesleyan University; eligible employees can take online courses toward a variety of degree programs at no cost.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Manager
