OMAHA KROC CENTER - Aquatics Program Manager

The Salvation Army Central Territory • Omaha, NE

4d

About The Position

The Aquatics Program Manager oversees, implements, and evaluates approved Aquatics programs, providing program coordination, staff support, and administrative oversight for swim lessons and other Aquatics programming. The position works closely with the Aquatics Operations Manager to support safe and effective pool operations consistent with department and state regulations.

The manager supervises Aquatics program staff and instructors, develops and evaluates programs for guests of all ages, and uses participation data and feedback to improve program quality and guest satisfaction. The role also coordinates communications and community outreach, monitors program budgets and supplies, supports pool safety practices, and participates in the Manager on Duty program.

The position is based in a mixed office and indoor-pool environment. The pool area is humid and moderately loud. The stated annual pay range is $50,000 to $55,000.

Requirements

• Bachelor’s degree from a four-year college or university preferred, or more than three years of experience in Aquatics programming, instruction, or program leadership.
• Experience in Aquatics program development and teaching.
• Effective supervisory and leadership skills, including communication and interpersonal skills.
• Ability to develop, coordinate, and evaluate programs and activities.
• English proficiency.
• Ability to speak effectively before groups of customers and employees.
• Flexibility and ability to work on multiple projects or tasks simultaneously.
• Ability to collaborate and work effectively in a team environment.
• Attention to detail, creative problem-solving, and conflict-resolution skills.
• Ability to handle confidential matters professionally and discreetly.
• Independent judgment and decision-making skills.
• Moderate proficiency with Microsoft Word, Excel, and Outlook.
• General computer knowledge to use web-based payroll, timekeeping, scheduling, and personal-data systems.
• Must pass applicable background checks.
• Must hold a valid driver’s license from the state of residence and be approved through The Salvation Army Fleet Safety Program to drive a Salvation Army or personal vehicle on Salvation Army business.
• CPR/AED/First Aid and Water Safety Instructor (WSI) certifications required.
• Red Cross Lifeguard and Water Park Skills certifications required, or ability to attain them within 60 days of hire.
• Current Certified Pool Operator (CPO) license required, or ability to attain it within 90 days of hire.
• Must successfully complete Safe from Harm training as established by The Salvation Army.
• Must be able to swim and meet the physical capabilities required of a certified lifeguard and instructor.
• Must have good speaking, hearing, and vision ability and excellent manual dexterity.

Nice To Haves

• Spanish language skills.
• Water Safety Instructor Trainer (WSIT) certification, or ability to attain it within 90 days of hire or as training becomes available.
• Lifeguard Instructor (LGI) certification, or ability to attain it within 120 days of hire.

Responsibilities

• Develop, implement, and evaluate short- and long-range goals, strategies, and priorities for Aquatics programming.
• Supervise, schedule, and oversee time records for assigned Aquatics staff, following applicable hiring, training, evaluation, discipline, and termination policies and procedures.
• Guide, direct, coach, and develop Aquatics program staff to provide positive guest experiences.
• Develop, coordinate, and evaluate aquatic classes, swim lessons, specialty programs, events, and activities for guests of all ages.
• Assess programs, classes, and activities for effectiveness and adjust them to support quality outcomes.
• Coordinate with Marketing and Program Administration on timely, clear communications about Aquatics programs, events, and activities.
• Use key performance indicators, attendance data, evaluations, and participation trends to inform Aquatics programming decisions.
• Participate in community events and outreach to promote the Kroc Center and Aquatics programming.
• Monitor Aquatics program budgets, supplies, and inventory.
• Coordinate with the Aquatics Operations Manager to support safe, effective pool use and maintain applicable safety rules, regulations, and certifications.
• Participate in the Manager on Duty program.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager