OMAHA KROC CENTER - Sports & Recreation Attendant

The Salvation Army Central Territory•Omaha, NE

About The Position

The Sports & Recreation Attendant helps ensure a clean, safe, and enjoyable experience for guests in the recreation and sports areas, including accurate patron check-in and check-out documentation. Attendants proactively engage with guests, support program operations, and may provide coverage in Health & Fitness and Aquatics as assigned. The position supports The Salvation Army’s mission and the Kroc Center’s purpose of helping people develop their potential through artistic, educational, physical, and spiritual experiences in a Christ-centered atmosphere. The majority of the workday takes place in a mixed environment that includes offices, service counters, and program spaces. Some work areas may be humid, such as outdoor fields, while gymnasiums, fitness decks, and fitness studios may be moderately loud. The listed pay rate is $15.00 per hour.

Requirements

High school diploma or equivalent (GED) preferred.
Experience working with adults, youth, and children.
Good communication and interpersonal skills; English proficiency is required.
Ability to speak effectively before groups of customers or employees.
Flexibility and ability to work on multiple projects or tasks simultaneously.
Ability to collaborate and work within a team.
Attention to detail, creative problem-solving, and conflict-resolution skills.
Ability to handle confidential matters and exercise independent judgment.
General computer knowledge to access payroll, timekeeping, and personal data through a web-based system.
Must pass all applicable background checks.
CPR/AED/First Aid certification is required within the first 90 days of employment and must be maintained on a bi-yearly basis.
Must successfully complete Safe from Harm training as established by The Salvation Army.
Good speaking, hearing, and vision ability and excellent manual dexterity.
Ability to stand, bend, and reach for extended periods and use hands and fingers to operate equipment.
Ability to lift and/or move more than 50 pounds occasionally.
Employees must not undermine The Salvation Army’s religious mission.

Nice To Haves

Working knowledge of general safety guidelines in a sports and/or recreation environment.
Spanish language skills.

Responsibilities

Proactively engage with guests to provide an excellent experience in the program area.
Promote a welcoming culture of customer hospitality and encourage attendance at events and programming.
Clean assigned program areas and support equipment and inventory management.
Follow The Salvation Army’s emergency-response policies and complete clear, concise documentation.
Maintain knowledge of general and department safety rules and enforce Kroc Center rules and regulations patiently and considerately.
Report abnormal situations and communicate and respond calmly and effectively to signs of danger.
Assist Recreation & Sports Specialists with programming, including coaching, officiating, and other assigned tasks.
Track statistical information and provide summary information and reports to management as required.
Meet safety standards, maintain required certifications, complete in-service requirements, and attend department meetings.
Participate in community events and outreach to promote use of the Kroc Center as assigned by Kroc Officers.
Provide coverage in Health & Fitness and Aquatics areas as assigned.
Perform other duties as assigned.