OMAHA KROC CENTER - Aquatics Program Manager

The Salvation Army USA Central Territory•Omaha, NE

14h•$50,000 - $55,000

About The Position

The Aquatics Program Manager oversees, implements, and evaluates approved Aquatics programs, providing program coordination, staff support, and administrative oversight for swim lessons and other Aquatics programming. The role works closely with the Aquatics Operations Manager to help ensure pools are operated safely and effectively and in alignment with department and state regulations. The position directly supervises Aquatics program staff, instructors, and assigned personnel, and participates in the Manager on Duty program. The Salvation Army Omaha Kroc Center is a community center focused on enriching the lives of those it serves physically, spiritually, and educationally. Its purpose is to help people discover their God-given talents and develop their potential through artistic, educational, physical, and spiritual experiences in a Christ-centered atmosphere. Employees are expected not to undermine the organization’s religious mission.

Requirements

Three or more years of experience in Aquatics programming, instruction, or program leadership; a bachelor’s degree is preferred as an alternative qualification listed in the posting.
Experience in Aquatics program development and teaching.
Effective supervisory and leadership skills, including communication and interpersonal skills.
Ability to develop, coordinate, and evaluate programs and activities.
English proficiency.
Ability to speak effectively before groups of customers and employees.
Flexibility and ability to manage multiple projects or tasks simultaneously.
Ability to collaborate and work effectively in a team environment.
Attention to detail, creative problem-solving, and conflict-resolution skills.
Ability to handle confidential matters professionally and discreetly.
Independent judgment and decision-making skills.
Moderate proficiency with Microsoft Office, including Word, Excel, and Outlook.
General computer knowledge to use web-based payroll, timekeeping, scheduling, and personal-data systems.
Must pass applicable background checks and hold a valid driver’s license from the state of residence.
Must be approved through The Salvation Army Fleet Safety Program to drive a Salvation Army or personal vehicle on Salvation Army business.
CPR/AED/First Aid and Water Safety Instructor (WSI) certifications are required.
Red Cross Lifeguard and Water Park Skills certifications are required, or must be attained within 60 days of hire.
Must hold a current Certified Pool Operator (CPO) license or attain one within 90 days of hire.
Must successfully complete Safe from Harm training as established by The Salvation Army.
Must be able to swim and meet the physical capabilities required of a certified lifeguard and instructor; have good speaking, hearing, and vision abilities and excellent manual dexterity; stand, bend, and reach for extended periods; operate equipment; and occasionally lift or move more than 30 pounds.

Nice To Haves

Bachelor’s degree (BA or BS) from a four-year college or university.
Spanish language skills.
Water Safety Instructor Trainer (WSIT) certification, or ability to attain it within 90 days of hire or as training becomes available.
Lifeguard Instructor (LGI) certification, or ability to attain it within 120 days of hire.

Responsibilities

Develop, implement, and evaluate short- and long-range goals, strategies, and priorities for Aquatics programming to improve program excellence, participation, and guest satisfaction.
Supervise, schedule, and oversee time records for assigned Aquatics staff, following applicable HR policies and procedures for hiring, training, evaluation, discipline, and termination.
Guide, direct, coach, develop, and provide performance feedback to Aquatics program staff to support excellent guest engagement and positive experiences.
Develop, coordinate, and evaluate aquatic classes, swim lessons, specialty programs, events, and activities for guests of all ages.
Assess the effectiveness of Aquatics programs, classes, and activities and make adjustments to support consistent impact and quality outcomes.
Coordinate with Marketing and Program Administration to communicate clearly and proactively about Aquatics programs, events, and activities.
Use key performance indicators, attendance data, evaluations, and participation trends to inform current and future programming decisions.
Participate in community events and outreach to promote the Kroc Center and increase awareness of and participation in Aquatics programming.
Monitor budgets, supplies, and inventory related to Aquatics programming to ensure efficient use of resources.
Coordinate with the Aquatics Operations Manager to support safe and organized pool use and maintain applicable safety rules, regulations, and certifications.
Participate in the Manager on Duty program.
Perform other duties as assigned.