Senior ServiceNow Developer - Public Trust Clearance

LIGHTFEATHER IO LLC•Alexandria, VA

2d•$90,000 - $115,000•Remote

About The Position

LightFeather is seeking a Senior ServiceNow Developer to design, develop, and deploy ServiceNow solutions for federal government projects. The role calls for technical expertise and leadership to implement ServiceNow applications while ensuring strong performance, security, and scalability. The developer will work with platform architecture, application development, integrations, workflow automation, and Agile delivery. This is a full-time, fully remote position working EST hours. U.S. citizenship is required, along with an active DHS Public Trust clearance or higher. The stated salary range is $90,000–$115,000 annually, based on experience. The Senior ServiceNow Developer will lead and mentor developers, collaborate with stakeholders and business analysts, and document technical solutions and architecture for knowledge sharing and client handover. LightFeather describes its work as delivering innovative, mission-critical solutions through a purpose-driven team and is an Equal Opportunity Employer.

Requirements

Active DHS Public Trust clearance or higher.
U.S. citizenship, due to federal contract requirements and the need to obtain and maintain a Public Trust clearance.
At least 9 years of hands-on ServiceNow platform development and administration experience.
ServiceNow Certified System Administrator (CSA) certification.
Strong expertise in ServiceNow App Engine and custom application development.
Advanced Service Portal development experience, including widget customization and UI scripting.
Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs.
Proven ability to lead development teams and deliver efficient, high-quality solutions.
Experience working in Agile environments with tools such as Jira or Azure DevOps.
Experience with CI/CD pipelines and DevOps practices for ServiceNow application deployment.
Experience working with Amazon Web Services (AWS).
Strong scripting skills in JavaScript, GlideScript, and Flow Designer.
Excellent communication skills, including the ability to present technical concepts to technical and non-technical audiences.
Leadership and mentoring skills, with experience managing development teams.
Strong problem-solving, analytical thinking, and troubleshooting abilities.
Stakeholder management, communication, and presentation skills.
Conflict resolution expertise to mitigate risks and support project success.

Nice To Haves

Experience with ServiceNow HR Service Delivery (HRSD) solutions.
Deep expertise in ServiceNow platform architecture and solution design.
Experience with scripting languages such as JavaScript and GlideScript, and with UI policies and business rules.
Proficiency in designing and implementing complex integrations using Integration Hub and external APIs.

Responsibilities

Lead the design, configuration, development, and deployment of ServiceNow applications aligned with business requirements and industry best practices.
Develop, customize, and enhance ServiceNow modules, including ITSM, ITOM, HRSD, App Engine, and Service Portal.
Create and manage workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer.
Develop custom Service Portal widgets and UI components using AngularJS, HTML, CSS, and JavaScript.
Lead integrations with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors.
Ensure platform security, compliance, and best practices, including role-based access controls and data governance policies.
Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices.
Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions.
Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis.
Work in an Agile framework, participating in sprint planning, backlog grooming, and daily stand-ups.
Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover.