Senior Scrum Master

Delta Dental•Oakland, CA
•$107,444 - $232,795•Hybrid

About The Position

The Senior Scrum Master leads multiple agile teams and complex projects, guiding Agile-based software development and cross-functional communication while managing external dependencies, risks, and issues. The role fosters teamwork, cooperation, and collaborative delivery and problem-solving. It monitors Scrum processes and meetings, improves team efficiency, and advocates for changes that support quality and timely delivery. The Senior Scrum Master promotes Agile maturity and continuous improvement across teams and the wider organization. The role advises stakeholders on Agile transformation, supports Product Owners in maintaining and prioritizing backlogs, and facilitates core Scrum events and cross-team coordination. It may support teams using Scrum, Kanban, and XP, and champion the adoption of Agile and SAFe principles.

Requirements

  • At least 6 years of overall delivery leadership experience in Technology, including at least 4 years of Agile delivery experience.
  • Bachelor’s degree in an Information Technology field or equivalent.
  • Expert knowledge of facilitation, situational awareness, and conflict resolution.
  • Strong organizational skills and ability to improve productivity and efficiency while managing multiple projects or teams.
  • Advanced understanding of Agile methodologies and frameworks, including SAFe, Scrum, Kanban, and XP.
  • Ability to analyze data and draw insights about team performance.
  • Ability to teach advanced Scrum concepts through interactive workshops.
  • Mastery of Lean Agile Leadership.
  • Good understanding of software design and delivery.
  • Advanced knowledge of Visio, Jira, Confluence, Jira Align, and Miro.
  • Ability to champion Agile and guide teams in adopting Agile/Scrum/SAFe principles.

Nice To Haves

  • Preferred licenses or certifications: Certified Scrum Manager and SAFe Scrum Master.

Responsibilities

  • Ensure Scrum teams practice Agile principles of collaboration, prioritization, and accountability to achieve Sprint goals and develop Agile maturity.
  • Implement program-level transparency, metrics, and other data to promote accountability within teams.
  • Serve as a trusted advisor on Agile transformation to managers, Scrum Masters, Product Owners, developers, and other stakeholders.
  • Identify and address organizational impediments that limit team productivity, quality, and continuous improvement.
  • Support Product Owners with backlog maintenance, prioritization, and user story refinement to deliver business value.
  • Facilitate Sprint planning, daily Scrum meetings, dependency reviews, stakeholder demos, and retrospectives.
  • Use Scrum of Scrums forums and coordinate with other teams to manage cross-team dependencies.
  • Facilitate frequent retrospectives and share metrics to identify and implement improvements.
  • Identify organization-wide improvement opportunities affecting multiple teams and lead efforts to resolve them.
  • Support teams using Agile methodologies including Scrum, Kanban, and XP.
  • Guide one or more teams in adopting Agile, Scrum, and SAFe principles.
  • Facilitate a community of practice.

Benefits

  • Competitive base and incentive pay.
  • 401(k) with matching and non-matching contributions.
  • Medical and pharmacy benefits.
  • Employer-paid dental and vision benefits.
  • Holistic wellbeing program with financial incentives.
  • Paid time off, 12 paid holidays, and birthday off.
  • Career development and learning opportunities.
  • Tuition reimbursement.
  • Recognition program.
  • Adoption assistance.
  • Fertility treatment assistance.
  • Child, elder, and pet care assistance.
  • Social responsibility and volunteer opportunities.
  • Employee discount program.
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