Senior Scrum Master

Blue Cross and Blue Shield of Kansas • Topeka, KS

1d

About The Position

The Senior ScrumMaster is a dedicated facilitator and servant leader who coaches and guides technical and non-technical teams in delivering quality solutions for project and non-project work using Blue Cross and Blue Shield of Kansas (BCBSKS) standard processes. The role leads and mentors teams, facilitates agile practices, and fosters collaboration to deliver high-quality software solutions. It works closely with product owners, development teams, stakeholders, and project management leaders to apply BCBSKS processes and promote continuous improvement. The position reports to the Team Lead Project Management.

The role is eligible to be performed remotely, in a hybrid arrangement, or onsite under the company’s Telecommuting Policy. Applicants must reside in Kansas or Missouri, or be willing to relocate as a condition of employment. Travel is minimal (0–10%), with Big Room Planning four times per year.

Requirements

• At least 4 years of ScrumMaster experience.
• High school diploma or equivalent.
• Certified Scrum Master (CSM, PSM, or equivalent).
• Expertise in iterative planning and execution methods, including Agile (Scrum, SAFe, and Kanban), Waterfall, and Lean.
• Strong understanding of testing methodologies, deployment management, production defects, and support processes.
• Ability to facilitate Agile ceremonies while supporting multiple teams concurrently.
• Strong servant leadership, emotional intelligence, interpersonal, facilitation, and conflict-resolution skills.
• Ability to encourage self-organizing teams and foster autonomy while providing guidance as needed.
• Ability to work independently, cross-functionally, and collaboratively to solve problems and drive continuous improvement while focusing on business value.
• Statistical, analytical problem-solving, and research skills; ability to assess complex information and use metrics to guide decisions.
• Strong organization, time management, negotiation, delegation, and decision-making skills.
• Ability to remove impediments and keep teams focused on delivering value.
• Must reside in Kansas or Missouri, or be willing to relocate as a condition of employment.

Nice To Haves

• Bachelor’s degree or equivalent in computer science, information systems, business administration, engineering, or a related field.
• Experience with business analysis, system design, programming, and testing techniques.

Responsibilities

• Facilitate Daily Scrum, backlog grooming, sprint reviews, sprint planning, sprint retrospectives, and 12-week cycle planning; ensure events are effective and productive.
• Represent team process challenges in Scrum Master Community of Practice and PMO meetings.
• Coordinate with PMO leadership and the Big Room Planning manager to keep team processes aligned with BRP and PMO processes, milestones, priorities, and organizational objectives.
• Collaborate with other Scrum Masters to share knowledge and drive improvements across teams.
• Coach new and existing team members, including Product Owners, on standard work management processes such as requirements expression, estimation, prioritization and sequencing, and capacity planning.
• Promote continuous improvement and learning, identify and remove obstacles, and help teams implement actionable improvements based on retrospectives and feedback.
• Cultivate a collaborative, self-organizing team environment based on mutual respect, trust, and accountability.
• Support effective collaboration among team members, leadership, Scrum Masters, PMO, stakeholders, and other teams; help manage stakeholder expectations and improve cross-team communication and relationships.
• Monitor team performance metrics and provide transparent, data-driven insights to leadership and stakeholders about team progress and challenges.
• Produce accurate team reporting for iteration planning and review using data collected from Rally, the agile software work management tool.

Benefits

• Paid vacation and sick leave, available immediately upon hire.
• Paid maternity and paternity leave; six weeks of paid parental leave for new mothers and fathers.
• Incentive pay program (EPIP).
• Health, vision, and dental insurance.
• Two weeks of paid caregiver leave.
• 401(k) plan with matching up to 5%.
• Tuition reimbursement.
• Health and fitness benefits, discounts, and resources.
• Fertility and adoption assistance.
• Professional training and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED