Senior Scrum Master

Quartz • Madison, WI

22h

About The Position

Quartz is seeking an experienced Senior Scrum Master to advance Scrum and Lean-Agile practices in accordance with the Scrum Guide and serve as a catalyst for organizational agility. The role partners with Scrum Teams, Product Owners, leaders, and executives to improve team effectiveness, strengthen value delivery, and enable sustainable organizational change. Beyond supporting individual teams, the Senior Scrum Master coaches leaders and stakeholders, helps shape enterprise Agile practices, and drives transformation initiatives that improve collaboration, transparency, and business outcomes across the organization. The role may be performed in person, hybrid, or remotely. Remote workers must have access to high-speed, non-satellite Internet; the company provides hardware and equipment.

Requirements

• Bachelor’s or Associate’s degree.
• At least 5 years of experience facilitating Agile teams using Scrum.
• Experience establishing Scrum as defined by the Scrum Guide within at least one organization.
• Experience improving Scrum Team effectiveness through retrospectives and other continuous-improvement practices, beyond simply facilitating Scrum events.
• Experience working effectively with Product Owners, Developers, stakeholders, and leaders; addressing complex or difficult issues; removing impediments; and enabling teams to consistently deliver valuable, usable Increments that meet the Definition of Done.
• At least one year of experience with one or more of the following: Professional Scrum Master (PSM), Professional Scrum with Kanban (PSK), Certified ScrumMaster (CSM), Agile Coaching (ICP-ACC), Professional Kanban I (PK I), or Kanban Management Professional (KMP).
• Scrum certification.
• Understanding of Kanban principles and flow metrics.
• Outstanding communication, facilitation, negotiation, and coaching skills.
• Intermediate working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
• Knowledge of Agile at scale and the ability to coach and lead the cultural and organizational change needed to make it work.
• Knowledge and practical experience with Agile and Lean frameworks, values, and practices, including systems thinking, theory of constraints, flow metrics, pull systems, value delivery, and psychological safety.
• Fluency in Agile and Lean values and principles.
• Ability to influence people at all levels of the organization.
• Openness and curiosity to enable change rather than applying a one-size-fits-all approach.
• For work from home, access to high-speed, non-satellite Internet.
• Successful completion of a pre-employment criminal background check is required for employment offers.

Responsibilities

• Coach Scrum Team members in self-management and cross-functionality.
• Guide teams in creating high-value increments that meet the Definition of Done.
• Remove impediments to Scrum Team progress and improve team effectiveness.
• Ensure Scrum events take place and are positive and productive.
• Help teams focus on Sprint Goals as a mechanism for value delivery.
• Model the Scrum values of commitment, focus, openness, respect, and courage.
• Drive Agile transformation initiatives across multiple Scrum Teams, functions, or business units.
• Train, coach, and mentor Scrum Masters, teams, leaders, and employees in Scrum and Lean-Agile practices.
• Influence leaders and stakeholders on Agile practices, organizational strategy, and approaches to improving value delivery.
• Identify and help address organizational barriers affecting collaboration, delivery, and Scrum Team effectiveness.
• Help Product Owners define effective Product Goals and manage Product Backlogs.
• Guide Scrum Teams in creating clear and concise Product Backlog items.
• Establish empirical product planning in a complex environment.
• Facilitate stakeholder collaboration as requested or needed.

Benefits

• Robust benefits package.
• Excellent benefit and compensation package.
• Opportunity for career advancement.
• Professional culture built on Respect, Responsibility, Relationships, and Resourcefulness.
• Company-provided hardware and equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior