Senior Scrum Master

Delta Dental•Oakland, CA

About The Position

The Senior Scrum Master leads multiple Agile teams and complex projects, including Agile-based software development, cross-functional communication, and management of external dependencies, risks, and issues. The role fosters teamwork, cooperation, collaborative delivery, and creative problem-solving. It monitors Scrum processes and meetings, improves team efficiency, and advocates for changes that support quality and timely delivery. The Senior Scrum Master guides teams in applying Agile principles and methods, supports Agile transformation, and helps teams and organizations identify impediments and implement improvements. The role also supports Product Owners with backlog management and works across teams to coordinate dependencies.

Requirements

  • At least 6 years of overall delivery leadership experience in technology, including at least 4 years of Agile delivery experience.
  • Bachelor’s degree in an Information Technology field or equivalent.
  • Expert knowledge of facilitation, situational awareness, and conflict resolution.
  • Strong organizational skills and ability to improve productivity and efficiency while managing multiple projects or teams.
  • Advanced understanding of Agile methodologies and frameworks, including SAFe, Scrum, Kanban, and XP.
  • Ability to analyze data and draw insights about team performance.
  • Ability to teach advanced Scrum concepts through interactive workshops.
  • Mastery of Lean Agile Leadership.
  • Good understanding of software design and delivery.
  • Advanced knowledge of Visio, Jira, Confluence, Jira Align, and Miro.

Nice To Haves

  • Preferred license or certification: Certified Scrum Manager or SAFe Scrum Master.

Responsibilities

  • Ensure the Scrum team practices Agile principles of collaboration, prioritization, and team accountability to achieve Sprint goals and improve Agile maturity.
  • Implement program-level transparency, metrics, and other data that establish accountability within teams.
  • Serve as a trusted advisor on Agile transformation to managers, Scrum Masters, Product Owners, developers, and other stakeholders.
  • Identify and address organizational impediments that limit team productivity, quality, and continuous improvement.
  • Support Product Owners with backlog maintenance, prioritization, and user story refinement to deliver business value.
  • Facilitate Sprint planning, daily Scrum meetings, dependency reviews, stakeholder demos, and retrospectives.
  • Use the Scrum of Scrums forum and coordinate with other teams to manage cross-team dependencies.
  • Facilitate frequent retrospectives and share metrics to identify and implement improvements.
  • Identify global improvement opportunities affecting multiple teams and lead efforts to resolve them.
  • Support teams using Scrum, Kanban, and XP methodologies.
  • Teach advanced Scrum concepts through interactive workshops.
  • Guide one or more teams in adopting Agile, Scrum, and SAFe principles.
  • Facilitate a community of practice.
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