Senior Scrum Master
About The Position
At Schwab, this role offers the opportunity to contribute to technology products and services that support how clients manage their money. Schwab Technology Services delivers innovative and reliable technology, and Enterprise Data Exchange advances critical data platforms and integrations supporting business operations across the enterprise. The selected candidate is expected to work on site in the specified location(s). As a Senior Scrum Master and Technical Program Manager, you will guide Agile software development and data engineering teams while leading complex technology programs with multiple workstreams. You will facilitate Agile delivery, remove impediments, manage dependencies and risks, and use delivery metrics to improve predictability and team effectiveness. Working across product, engineering, architecture, testing, and business teams, you will build alignment, influence decisions, and communicate program health to senior leaders. The role calls for a results-driven leader who proactively removes obstacles, influences without authority, adapts to changing priorities, fosters accountability, and helps teams deliver reliable, high-impact technology outcomes.
Requirements
- 12 or more years of experience within a technology organization.
- At least 5 years of recent experience serving as a Scrum Master for Agile software development or data engineering teams.
- Demonstrated experience managing large-scale technology programs with multiple workstreams and cross-functional stakeholders.
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related discipline.
- Experience applying Agile, Scrum, Kanban, and modern software delivery practices to improve execution and delivery outcomes.
- Experience partnering with engineering, architecture, testing, product, and business teams in complex enterprise environments.
- Ability to facilitate team ceremonies, remove delivery impediments, and manage risks and dependencies.
- Strong communication, presentation, problem-solving, decision-making, and stakeholder-management skills.
- Experience using Jira, Confluence, or similar Agile delivery tools.
- Experience leading geographically distributed or offshore technology teams.
Nice To Haves
- Scrum Master certification, such as CSM, PSM, or an equivalent credential.
- PMP, PMI-ACP, or another project management certification.
- Prior hands-on experience as a software developer, data engineer, or in a similar technical role.
- Experience supporting data engineering, enterprise data platforms, data integration, analytics, ETL, or cloud migration programs.
- Familiarity with AWS, Microsoft Azure, or Google Cloud Platform.
- Ability to influence across organizational levels, resolve conflict constructively, and strengthen team accountability.
- Demonstrated adaptability and prioritization when managing competing needs in a fast-paced environment.
- Experience preparing and delivering program updates and presentations for senior leadership.
Responsibilities
- Serve as Scrum Master for one or more Agile teams supporting Enterprise Data Exchange platforms and initiatives.
- Facilitate Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives.
- Drive continuous improvement in Agile maturity, delivery predictability, and team effectiveness.
- Remove impediments and help teams navigate risks, dependencies, and organizational challenges.
- Manage large, complex technology programs with multiple workstreams and cross-functional stakeholders.
- Develop and maintain delivery plans, milestones, dependencies, risks, and executive status reporting.
- Partner with Product Owners, engineering leaders, architects, and business stakeholders to support successful delivery.
- Track and communicate program health, key metrics, and delivery progress to leadership teams.
- Prepare and deliver presentations to senior management and executive audiences.
- Facilitate alignment across business and technology organizations.
- Influence decision-making through communication, negotiation, and problem-solving.
- Build partnerships and drive collaboration across geographically distributed teams.
Benefits
- Eligible for bonus or incentive opportunities in addition to the salary range.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
