Senior Salesforce Technical Business Analyst

Flosum

2d • Hybrid

About The Position

Flosum is seeking a visionary Senior Salesforce Technical Business Analyst to shape the future of how large enterprises build, secure, and scale on Salesforce. This is a product-focused role, not a maintenance one, where you will own the product roadmap for Flosum's 100% Salesforce-native DevSecOps, Data Protection, and Security platform. You will collaborate directly with the CEO and engineering leadership to define and launch products that create new categories within the Salesforce ecosystem, focusing on AI-driven DevOps, agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management. The ideal candidate will have a strong understanding of the Salesforce platform's direction and the ability to execute product strategies effectively.

Requirements

• 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
• Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
• Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for.
• Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
• Understanding of the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX.
• Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
• Hands-on executor: writes PRDs, talks to customers, reviews wireframes, sits in sprint reviews.
• Exceptional communication skills.
• Intellectual curiosity and a bias toward action.

Nice To Haves

• Experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
• Experience working at the intersection of DevOps and security/compliance in regulated industries.
• Experience leading product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
• A point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
• Experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.

Responsibilities

• Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
• Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
• Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
• Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
• Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
• Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
• Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
• Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
• Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
• Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
• Write detailed product requirements, user stories, and acceptance criteria.
• Partner with engineering to deliver on aggressive timelines.
• Own sprint planning, backlog prioritization, and release coordination.
• Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.

Benefits

• Competitive base salary + performance bonus
• Equity participation
• Comprehensive benefits (health, dental, vision, 401k)
• Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
• Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed