Salesforce Senior Business Analyst

Wipro•Mount Laurel, NJ

1d•Hybrid

About The Position

Wipro Limited is a technology services and consulting company focused on digital transformation. The Salesforce Senior Business Analyst works with business and technology partners to define, document, and translate business requirements into functional specifications, including non-functional requirements. The role analyzes current system capabilities, recommends technology solutions, and prepares epics, stories, wireframes, business rules, and acceptance criteria. It also supports testing, project management, quality reviews, stakeholder collaboration, and operational and process-related analysis. The role is hybrid in Mount Laurel, New Jersey, and calls for advanced to expert knowledge of business technology delivery and system analysis, along with the ability to work independently as a senior or lead analyst and guide a team.

Requirements

Bachelor’s degree.
More than 5–8 years of relevant experience as a Salesforce Business Analyst professional; the posting also lists 5–8 years of experience.
Advanced to expert knowledge of business technology delivery practices and standards, including design, development, testing, and project management.
Advanced to expert knowledge of system analysis processes and techniques, system components, functionality, interfaces, data flows, and business rules.
Ability to work independently as a senior or lead system analyst and coach or guide a team.
Experience and comfort acting as a subject matter expert and consultant.
Mandatory skill: Salesforce Business Analysis.

Nice To Haves

Salesforce Certified Administrator certification.

Responsibilities

Define, document, and translate business requirements into detailed functional specifications, including non-functional requirements.
Research and analyze current-state system capabilities and define technology solution options and recommendations.
Document requirements as epics, stories, wireframes, business rules, and acceptance criteria, and ensure stories are ready for upcoming sprints.
Assist testing teams in converting requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.
Contribute to project scoping and effort estimation, risk identification and mitigation recommendations, activity-status communication, and escalation of potential issues.
Participate in quality management reviews of designs, prototypes, and other requirements work products.
Work with stakeholders to determine solutions, assess impacts to existing work processes and systems, and identify integration approaches.
Provide operational and process-related analysis and support.
Follow requirements management, project management, technology delivery, and business technology architecture processes and standards, escalating issues as needed.
Keep current with technology trends and developments and build expertise in Wipro services, applications, infrastructure, analytical tools and techniques, business domains, and related products and services.
Support a positive work environment that promotes service to the business, quality, innovation, teamwork, and timely communication of issues and points of interest.
Identify and recommend opportunities to improve productivity, effectiveness, and operational efficiency.
Apply the five guiding principles: adopt an enterprise-wide approach, ensure secure and stable operations, automate and modernize systems, focus on delivery outcomes, and foster speed.