Intern, Salesforce Business Analyst
About The Position
The American Bankers Association (ABA) is seeking a Salesforce Business Analyst Intern to support business analysis, reporting, and quality assurance activities for ABA’s Salesforce-based association management system. This paid internship provides students with the opportunity to work with one of the largest trade associations in Washington, DC. Interns will engage in substantial work across various divisions, connect with leadership, build a network, and contribute to meaningful projects. ABA is recognized as an Employer of Choice with awards for Great Company Culture and Great Place to Work.
Requirements
- Proficiency with Microsoft 365 applications, including Word, PowerPoint, and Excel.
- Ability to use AI tools effectively and responsibly to support research, analysis, documentation, and productivity.
- Understanding of workflow diagrams, requirements analysis, relational and object-oriented database concepts, and SQL.
- Strong written and verbal communication skills, with the ability to clearly convey information to both business and technical audiences.
- Ability to collaborate effectively with team members and cross-functional stakeholders, contribute to shared goals, and respond constructively to feedback.
- Must be enrolled as an undergraduate or graduate student at an accredited college or university with a graduation date of December 2027 or later.
Nice To Haves
- Experience with Salesforce CRM and/or Azure DevOps is preferred but not required.
Responsibilities
- Support business analysis, reporting, and quality assurance activities for ABA’s Salesforce-based association management system.
- Assist with requirements analysis, process documentation, and enhancements to regression testing and reporting capabilities.
- Develop and organize a wiki-based repository for business process documentation.
- Analyze data quality issues and support their timely resolution.
- Help establish and maintain a process for publishing release notes and updated training content on the intranet.
Benefits
- Competitive pay
- Outstanding benefits package
- Professional collegial work environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
