About The Position
The Infosys Communications, Media, and Technology (CMT) unit works with clients in telecommunications, media, and technology to support digital transformation and growth through digital, cloud, and AI-first solutions. The role is assigned as Package Consultant 1 and supports ERP package implementation projects. The position involves gathering and documenting user needs, participating in discussions between stakeholders and design teams, customizing and integrating ERP packages according to design specifications, supporting data migration and cleansing, conducting compliance checks, and documenting customization steps to support team training. The successful candidate contributes through effective communication and problem-solving, an agile mindset, a proactive approach to production issues, and a commitment to continuous learning and knowledge sharing. A bachelor’s degree or foreign equivalent is required, though three years of progressive experience in the specialty may be considered in lieu of each year of education. The position may require relocation and/or travel to the work or project location. Applicants must be authorized to work for any employer in the United States; Infosys cannot provide immigration sponsorship for this role.
Requirements
- Experience preparing business process maps.
- Ability to articulate business processes as user stories with defined acceptance criteria.
- Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
- Authorization to work in the United States for any employer without employer-based visa sponsorship.
Responsibilities
- Assist with stakeholder interviews and workshops, capturing and documenting user needs for ERP implementation projects.
- Participate in discussions between stakeholders and the design team to understand technical solutions.
- Develop and refine code to customize and integrate ERP packages according to detailed design specifications and user requirements.
- Support data migration by mapping fields and performing data cleansing under prescribed guidance.
- Conduct and document compliance checks against defined guidelines to ensure ERP systems align with industry standards and security protocols.
- Document ERP package customization steps to support team user training.
- Monitor and resolve production issues proactively.
- Share knowledge and contribute to team development.
Benefits
- Medical, dental, vision, and life insurance
- Long-term and short-term disability insurance
- Health and dependent care reimbursement accounts
- Accident, critical illness, hospital indemnity, and legal insurance
- 401(k) plan and contributions dependent on salary level
- Paid holidays and paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
