Salesforce Technical Analyst

Stifel•New York, NY

1d•$104,900 - $150,000

About The Position

The Salesforce Technical Analyst bridges business needs and technical solutions within the Salesforce platform. The role collaborates with stakeholders to gather requirements, assess technical feasibility, and design and implement scalable, efficient Salesforce solutions. It also supports implementation, testing, user training, and ongoing process improvement and automation.

Requirements

Strong problem-solving and analytical skills.
Excellent communication and collaboration abilities, with the ability to work independently and as part of a team.
Deep understanding of Salesforce platform architecture, data model, security model, and development best practices.
Familiarity with Apex, Visualforce, Lightning Web Components, and SOQL.
Ability to communicate information and ideas clearly in spoken or written form.
Ability to handle ambiguity and rapid change.
Highly self-motivated and delivery focused.
Awareness of how actions affect the business, understanding of company context, and ability to act accordingly.
Bachelor’s degree in computer science, information technology, or a related field, or equivalent work experience.
At least 3 years of experience in Salesforce development or administration, with a strong focus on technical analysis and solution design.
Salesforce Certified Advanced Administrator certification.
Salesforce Certified Sales Cloud Consultant certification.

Nice To Haves

Salesforce Certified Platform Developer I certification.
Knowledge of Apex, Aura, Visualforce, and Lightning Web Components.
High-level proficiency with SOQL and Salesforce Data Loader.
Experience with Git or another version control system and CI/CD.
Experience implementing testing platforms and unit tests.

Responsibilities

Collaborate with business stakeholders and architects to elicit, document, and analyze functional and technical requirements.
Develop user stories and acceptance criteria to guide development and testing.
Design and develop Salesforce solutions, including custom objects, fields, workflows, validation rules, and Flows.
Manage Salesforce data imports, exports, cleansing, and deduplication to maintain data integrity and accuracy.
Explain the Salesforce data model, objects, and data security.
Develop and execute unit, integration, and system test plans.
Work with technical analysts and developers to support implementation.
Provide end-user training and support on Salesforce functionality and processes.
Identify opportunities for Salesforce process improvement and automation, and recommend and implement enhancements.
Keep current with emerging technologies and assess their applicability to Stifel’s needs.
Use negotiation skills to reach agreement between differing interests and constructively challenge management by bringing different views into the open.