Salesforce Technical Analyst

Stifel•New York, NY

3d•$104,900 - $150,000

About The Position

The Salesforce Technical Analyst bridges business needs and technical solutions within the Salesforce platform. The role collaborates with stakeholders to gather requirements, assess technical feasibility, and design and implement scalable, efficient Salesforce solutions. It supports implementation with technical analysts and developers, provides end-user training and support, and identifies opportunities to improve and automate Salesforce processes. The analyst also stays current on technologies that may serve Stifel’s needs and uses negotiation skills to reconcile differing interests and constructively raise challenges.

Requirements

Strong problem-solving and analytical skills, communication and collaboration abilities, and ability to work independently and as part of a team.
Deep understanding of Salesforce platform architecture, data model, security model, and development best practices.
Familiarity with Apex, Visualforce, Lightning Web Components, and SOQL.
Ability to communicate information and ideas clearly in spoken or written form.
Ability to deal with ambiguity and rapid change.
Highly self-motivated and delivery-focused.
Awareness of how actions affect the business and ability to act in the context of the company.
Bachelor’s degree in computer science, information technology, or a related field, or equivalent work experience.
At least 3 years of experience in Salesforce development or administration, with a strong focus on technical analysis and solution design.
Salesforce Certified Advanced Administrator certification.
Salesforce Certified Sales Cloud Consultant certification.
Good knowledge of Apex, Aura, Visualforce, and Lightning Web Components.
High-level proficiency with SOQL and Salesforce Data Load.

Nice To Haves

Salesforce Certified Platform Developer I certification.
Previous experience with Git or another version control system and CI/CD.
Experience implementing testing platforms and unit tests.

Responsibilities

Collaborate with business stakeholders and architects to elicit, document, and analyze functional and technical requirements.
Write user stories and acceptance criteria to guide development and testing.
Design and develop Salesforce solutions, including custom objects, fields, workflows, validation rules, and Flows.
Manage Salesforce data imports, exports, cleansing, and deduplication to maintain data integrity and accuracy.
Explain the Salesforce data model, objects, and data security.
Develop and execute unit, integration, and system test plans.
Work with technical analysts and developers to support implementation.
Provide end-user training and support on Salesforce functionality and processes.
Identify, recommend, and implement Salesforce process improvements and automation.
Stay current on technologies and assess their potential application to Stifel’s needs.
Use negotiation skills to reach agreement between differing interests and constructively challenge management by bringing different views into the open.