Senior Sales Operations Manager, AMER

Talon.One • Chicago, NY

10d

About The Position

Talon.One is seeking a Senior Sales Operations Manager to serve as a strategic partner to AMER Go-To-Market leadership and strengthen forecasting accuracy and operational maturity as the company scales. The role owns sales forecasting, commission strategy, and deal desk management, partnering with Sales, Finance, and Legal to put strategic priorities into practice. It is a business-critical position that reports to the Head of Revenue Operations and directly influences sales strategy and execution.

The position is part of a five-person Revenue Operations team that partners across Sales, Customer Success, Marketing, and Leadership to make the global revenue engine scalable, data-driven, and aligned. The role must be based within commuting distance of Talon.One’s US hubs in New York, Chicago, or Boston.

Requirements

• Bachelor’s degree in Business, Finance, Operations, or a related field.
• At least 6 years of sales operations experience, including at least 2 years in a senior role.
• Advanced proficiency in Salesforce and other sales technology tools, such as sales engagement, CPQ, and forecasting tools.
• Expertise designing and administering sales commission plans, with knowledge of Xactly, Spiff, CaptivateIQ, or similar tools.
• Extensive deal desk management experience, including pricing approvals, deal structuring, and contract oversight.
• Strong analytical mindset and advanced Excel skills.
• Prior experience at a B2B SaaS or technology company.
• Exceptional organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and collaboration skills, including cross-functional work and influencing stakeholders at all levels.
• Located within commuting distance of a US hub in New York, Chicago, or Boston.

Responsibilities

• Manage the sales forecast rhythm with Global Sales Leadership, supporting accurate and timely forecasts through pipeline management and deal qualification.
• Use the GTM technology stack, including Salesforce, Ironclad, CaptivateIQ, Gong, and Claude, to generate insights and automation.
• Oversee commission strategy, refine and implement commission plans, and manage monthly close and payout processes.
• Work with Sales Leadership to define KPIs, maintain sales dashboards, and provide performance insights.
• Identify sales process inefficiencies by building rapport with sellers and implementing improvements to their day-to-day effectiveness.
• Own the Quote-to-Cash process, including Salesforce configuration, CLM workflows, and integration with Finance’s billing system.
• Build and manage the deal desk function, including deal structuring, pricing approvals, and contract reviews in collaboration with Sales, Legal, and Finance.
• Identify seller bottlenecks and implement solutions that improve day-to-day efficiency and effectiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior