Sales Engineer - AMER

Secomea•Charlotte, NC

About The Position

Secomea, Inc. is seeking an Americas Sales Engineer to help make manufacturing the most secure industry in the world. This highly customer-facing role partners closely with Sales and technical teams to understand customer challenges, design secure and scalable solutions, and establish Secomea as the customer’s preferred technical solution. The work spans technical discovery, solution architecture, demonstrations, Proofs of Concept (PoCs), security reviews, and technical deal execution. The Sales Engineer owns the technical dimensions of assigned sales opportunities from qualification and discovery through solution design, validation, and close. The role works alongside Sales to understand customer requirements and decision criteria, identify technical risks early, and validate Secomea’s solution against desired customer outcomes. A significant focus is leading structured PoCs with clear scope and technical conclusions rather than open-ended projects. The position reports operationally to the VP, Secomea Inc. (Americas), with a functional dotted line to the Sr. Director, Global Customer Success. Success means moving a customer from recognizing a relevant problem through technical viability, validation, justification, selection, and readiness to deploy.

Requirements

  • Strong experience in at least one of these areas: Sales Engineering / Pre-Sales, Operational Technology (OT), or Cybersecurity.
  • Ability to understand complex OT, IT, networking, and cybersecurity environments.
  • Ability to translate customer requirements into practical technical solutions and lead structured technical discovery.
  • Ability to manage complex PoCs involving multiple stakeholders and dependencies.
  • Systematic troubleshooting skills and ability to engage additional expertise when needed.
  • Ability to explain complex technical concepts clearly to technical and business audiences.
  • Ability to build credibility with OT engineers, IT teams, cybersecurity professionals, and technical decision-makers.
  • Ability to balance technical depth with customer and commercial outcomes.
  • Ownership and ability to keep technical evaluations moving toward a decision.
  • No specific degree or previous job title is required; demonstrated capability is emphasized.

Nice To Haves

  • Experience spanning two or more of Sales Engineering / Pre-Sales, Operational Technology (OT), and Cybersecurity.
  • Experience in Sales Engineering, Solutions Engineering, Solution Architecture, Technical Consulting, or similar customer-facing technical roles.
  • Experience with enterprise B2B sales and complex buying environments.
  • Experience designing and executing customer PoCs or technical pilots.
  • Experience in networking, infrastructure, cybersecurity, or industrial OT environments.
  • Experience in manufacturing, machine building, industrial automation, or critical infrastructure.
  • Experience with enterprise security reviews and technical due diligence.
  • Strong technical presentation and demonstration skills.
  • Experience collaborating cross-functionally with Sales, Product, Support, Implementation, and R&D.

Responsibilities

  • Lead technical discovery with customer OT, IT, networking, and cybersecurity stakeholders; understand customer challenges, architecture, security requirements, use cases, decision criteria, and technical risks.
  • Translate customer requirements into secure, scalable Secomea solution architectures.
  • Deliver targeted demonstrations tailored to customer environments and desired outcomes, connecting technical capabilities to operational and business value.
  • Identify and address technical risks and objections before they become deal blockers.
  • Own customer PoCs from planning through technical validation and conclusion.
  • Define PoC scope, success criteria, responsibilities, timelines, requirements, and decision points before each PoC begins.
  • Configure Secomea solutions and coordinate testing in customer environments.
  • Work directly with customer OT, IT, networking, and cybersecurity teams; manage technical blockers, dependencies, risks, and next steps.
  • Coordinate with Implementation, Support, Product, and R&D when additional expertise is required.
  • Present PoC results and technical conclusions to customer stakeholders and partner with Sales to convert successful validation into the next commercial step.
  • Own the technical solution strategy for assigned opportunities.
  • Support RFIs, RFPs, security reviews, and customer technical due diligence.
  • Develop solution architectures, technical proposals, implementation considerations, and recommendations.
  • Position Secomea’s technical differentiation against alternative approaches and build trusted relationships with customer technical stakeholders.
  • Ensure technical decision criteria, risks, dependencies, and actions are understood throughout the sales process.
  • Work with Sales to remove technical blockers and advance opportunities toward a customer decision.
  • Capture opportunity requirements, PoC results, technical risks, decision criteria, and next steps in Salesforce.
  • Identify recurring objections, competitive challenges, and technical patterns across opportunities.
  • Share customer and market insights with Sales, Product, Customer Success, and Marketing.
  • Help improve Secomea’s technical playbooks, demonstrations, solution designs, and sales engineering practices.
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