RVP, Sales - AMER

ROLLER•Austin, TX
•Hybrid

About The Position

ROLLER is a global software-as-a-service company serving the leisure and attractions industry with venue management products such as ticketing, point-of-sale, CRM, kiosks, memberships, and digital waivers. The company has more than 300 team members and customers in over 30 countries. ROLLER is seeking an experienced RVP of Sales to drive new customer acquisition and expansion of its existing customer base through a land-and-expand strategy. Reporting to the VP of Sales, this leader will manage Account Executives, own the Mid-Market and Large Groups segments, and be measured on ACV growth. The role is focused on net-new business and offers an opportunity to grow alongside the company. The RVP will develop sales and pipeline strategies, coach and build the sales team, support opportunity closing, provide forecasts and recommendations to senior sales management, identify growth opportunities in new verticals and geographies, and scale the sales organization through effective processes and systems. The role is based in Austin, Texas, with a hybrid schedule requiring three days in the office.

Requirements

  • Deep expertise building B2B SaaS sales strategies and collaborating with Sales Engineering, Customer Success, Services, and Marketing to achieve new-business sales targets.
  • At least 5 years of sales leadership experience, ideally in a SaaS business, including managing sales budgets and developing and executing effective sales processes and methodologies.
  • At least 4 years in a leadership role at one company.
  • Based in Austin, Texas, and willing to work a hybrid schedule with three days in the office.
  • Experience scaling an organization from $50M to $250M+ in revenue and developing effective sales teams.
  • Experience growing team capabilities.
  • Self-starter with a bias for action, attention to detail, and a record of delivering impact in fast-paced environments.
  • Motivated, results-driven leader able to create urgency and drive sales-cycle velocity.
  • Track record of influencing decisions across all levels of a business without authority.
  • Excellent written and verbal communication skills and ability to build relationships with a wide variety of stakeholders.
  • Experience using CRM and productivity tools such as Salesforce, Gong, and GSuite.
  • Successful applicants must complete a background check, including criminal history, before employment begins.

Nice To Haves

  • Sales leadership experience in a SaaS business.

Responsibilities

  • Develop sales and pipeline development strategies to achieve new customer acquisition and ACV targets.
  • Mentor, coach, and support Account Executives to improve new revenue acquisition and pipeline development.
  • Support Account Executives in closing opportunities, participate in new-business sales processes, and partner with Customer Success to expand existing customer accounts.
  • Report sales activity and forecasts to senior sales management, and recommend and implement ongoing optimizations.
  • Recruit, hire, and train new team members on the ROLLER sales process.
  • Present new-business growth opportunities, including analysis of new verticals and geographies and the product or distribution investments needed to unlock potential TAM.
  • Scale the sales organization by designing effective business processes and partnering with technical resources to develop supporting systems architecture.

Benefits

  • Paid leave for vacation, illness, and observed holidays.
  • ROLLER Recharge days after goals are achieved.
  • Team Member Assistance Program with coaching, education modules, weekly webinars, and other wellbeing support.
  • 16 weeks of paid parental leave for primary carers and 4 weeks for secondary carers.
  • 401(k) plan with up to a 5% match.
  • Fully paid medical insurance.
  • Individual learning and development budget and career growth opportunities.
  • Regular events and social activities, fundraising, and cause-related campaigns.
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