Sr. Sales Manager

Archer (Lodgeworks) • New York, NY

3d • $85,000 - $110,000

About The Position

LodgeWorks is hiring a Senior Sales Manager for its hotel development and management company, which operates 18 hotels across the United States. The Senior Sales Manager develops and maintains accounts in the market area, solicits new business, and contributes to hotel revenue. The role focuses on providing excellent service to clients, guests, and team members, and on maximizing revenue from guest rooms and applicable meeting or event space.

As a department leader, the Senior Sales Manager guides the team alongside the Director, assists with developing and implementing sales strategies, and motivates employees to achieve sales goals. The role includes prospecting and account management, sales negotiations, client meetings and site tours, revenue and inventory monitoring, sales tracking, and assisting with budget preparation. The position requires at least 40 hours per week and may occasionally include weekends, as well as travel to meet clients and attend trade shows.

Requirements

• High school diploma or equivalent.
• Fluent in English.
• Able to drive and hold a valid driver’s license for the applicable state.
• Able to exert up to 20 pounds of force occasionally and up to 10 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Strong negotiation, communication, relationship-building, and time-management skills.
• Able to maintain composure and objectivity under pressure.
• Able to work independently and as part of a team, with a strong work ethic and self-starting approach.
• Able to lead by example and motivate and inspire others.
• Ethical, with integrity, respect, and a sense of community.
• Able to work at least 40 hours per week; the schedule may occasionally include weekends.

Nice To Haves

• Three years of experience in hotel sales or a relevant field.

Responsibilities

• Participate in regularly scheduled sales meetings with the General Manager and/or Director of Sales to review prospecting activity, existing accounts, and potential business results.
• Solicit assigned accounts to achieve or exceed budgeted room revenue and improve the hotel brand’s performance in the marketplace.
• Oversee sales negotiations, including concessions, contracted rates, deposit schedules, group contracts, and event details as needed.
• Assist the events team with detailing banquet event orders.
• Prospect and cold call for new accounts, and maintain and develop existing accounts.
• Meet or exceed established sales goals.
• Monitor production from top and assigned accounts and evaluate marketplace trends.
• Make sales appointments and cold calls for direct sales segments, including long-term business, short-term business, and leisure.
• Conduct the sales process, from establishing rapport and qualifying prospects through addressing needs and objections and closing business.
• Close new business generated through prospecting calls.
• Maintain relationships with existing clients and identify opportunities to increase revenue from them.
• Invite clients to the hotel for site tours and other activities, travel to off-site sales calls, meetings, conventions, and activities, and meet and greet on-site clients.
• Assist in implementing promotions for direct sales segments, including parties and sales blitzes.
• Follow prime-time selling activities to optimize revenue-generating work.
• Respond to negative marketplace trends with sales blitzes and special promotions.
• Develop extensive knowledge of the marketplace.
• Conduct and appropriately trace telemarketing and account-maintenance calls.
• Accept account changes or transfers when they are in the best interest of the hotel.
• Contribute to rate mix meetings to help maximize ADR and revenue.
• Understand and use the sales tracking program; keep files current and organized; and follow up on requests in a timely manner.
• Complete assigned tasks within approved timelines.
• Assist with completing the hotel’s annual budget.
• Travel to meet clients and attend trade shows.
• Maintain and monitor production on assigned accounts and monitor inventory and rate availability.
• Perform other tasks or duties as requested by the General Manager.

Benefits

• Paid time off (PTO).
• Hotel and restaurant discounts at select LodgeWorks properties.
• Health, vision, and dental benefits.
• 401(k) plans with matching contributions.
• Paid holidays.
• Company-sponsored short-term and long-term disability.
• Referral bonuses.
• Flexible spending accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED