Senior Sales Manager
About The Position
The Senior Sales Manager manages accounts to achieve guest satisfaction and solicit past and new business, ensuring all revenue goals are achieved or exceeded. The role maximizes hotel revenue by selling all facets of the property, maintaining relationships with key accounts, and using professional sales techniques to negotiate terms that meet customer requirements. It also coordinates internal departments in servicing accounts and develops persuasive sales presentations to prospective clients. The position includes interviewing, selecting, training, scheduling, coaching, and supporting associates to ensure performance consistent with established brand or hotel standards and HHM core values. The manager travels locally for client calls and competition reviews and represents the hotel at trade shows. The stated growth path is Property Director of Sales, Area Director of Sales, and Regional Director of Sales.
Requirements
- Proven track record in sales.
- Associate’s or Bachelor’s degree in Hospitality or a related industry preferred.
- Previous hospitality sales experience preferred.
Nice To Haves
- Associate’s or Bachelor’s degree in Hospitality or a related industry.
- Previous hospitality sales experience.
Responsibilities
- Interview, select, train, schedule, coach, and support associates, ensuring they perform according to established brand or hotel standards and HHM core values.
- Maximize revenue by selling all facets of the hotel to previous, current, and potential clients.
- Use professional sales techniques to negotiate terms and conditions that satisfy internal and external customer requirements.
- Manage accounts and ensure relevant solicitation and closing activities are completed and documented.
- Coordinate participation by various departments in servicing accounts.
- Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
- Develop and conduct persuasive verbal sales presentations to prospective clients.
- Articulate and leverage hotel benefits to close sales opportunities.
- Travel locally to conduct outside calls, promote the hotel, and review competition.
- Represent the hotel at trade shows.
- Perform other duties as requested by management.
Benefits
- Medical, dental, and vision health insurance
- Paid time off
- 401(k) company match
- Free basic life insurance
- 24/7 access to TELUS Health, a confidential work-life resource
- Travel discounts
- Commuter transit and commuter parking benefits
- Employee assistance and wellness program
- Educational/professional development
- Technology reimbursements
- Referral bonus program
- Quarterly incentives
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
