Senior Sales Manager

InnVest•Seattle, WA
•Onsite

About The Position

Kimpton Hotel Monaco Seattle is seeking a Senior Sales Manager to help lead hotel sales and shape its market positioning. The role partners closely with the Director of Sales, General Manager, and Revenue Management, while carrying an individual book of group business. The Senior Sales Manager serves as a senior team resource and leader by example, mentoring colleagues and supporting training and onboarding without formal direct reports. The position combines sales strategy, market analysis, relationship building, forecasting, and revenue reporting to help the hotel remain competitive and achieve its strategic goals.

Requirements

  • Strong, proven selling skills.
  • Ability to inspire, lead, and manage a team by example.
  • Strategic, owner-minded approach and ability to communicate a clear sense of purpose.
  • Ability to translate a vision into specific, tangible actions that benefit the hotels.
  • Excellent internal and external communication skills, with diplomacy.
  • Strong organization, attention to detail, and follow-up.
  • Strong computer skills, including Microsoft Office, Delphi, and industry-specific applications.
  • Genuine interest in connecting with Kimpton's culture: Be 100% You, Be the Ultimate Host, and Spark Joy.

Responsibilities

  • Serve as a senior leader and go-to resource within the sales department.
  • Mentor sales team members, share best practices, and support the Director of Sales with team training and onboarding.
  • Promote urgency in understanding and meeting hotel needs, and help align sales processes and systems with strategic goals and revenue opportunities.
  • Share responsibility with the Director of Sales for the hotel's strategic sales direction and top-line revenue.
  • Understand market mix, identify key markets, and support deployment and travel schedule strategies.
  • Coordinate with Revenue Management and the Director of Sales to align sales and revenue strategy.
  • Assess the hotel's competitive set and recommend sales, pricing, service, and product strategies or improvements.
  • Monitor local, regional, and national industry trends and maintain group booking responsibilities in assigned market segments.
  • Work with IHG Global Sales to communicate account needs and drive hotel revenue.
  • Maintain ongoing communication and reporting with ownership groups.
  • Alongside the General Manager, represent the hotel with community and trade organizations and philanthropic partners.
  • Complete and communicate monthly sales and revenue results to the Director of Sales and General Manager.
  • Participate in weekly yield meetings and collaborate on forecasting with the Director of Sales and Revenue Management.
  • Analyze industry intelligence reports, including STR and Hotelligence, and recommend data-driven actions.
  • Assist with annual and quarterly Strategic Action Plans.
  • Maintain accurate and thorough account notes and traces in Delphi.

Benefits

  • On-site parking provided
  • Dry cleaning provided
  • Hotel and restaurant discounts at Kimpton and IHG properties worldwide
  • Paid time off, including sick and vacation pay with rollover
  • Paid holidays from start date
  • Medical, dental, vision, and HSA plans available after 60 days
  • Basic and supplemental life insurance
  • Short- and long-term disability insurance
  • Hospital indemnity, critical illness, and accident insurance
  • Tuition reimbursement
  • Commuter benefits
  • 401(k) with company match
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