Senior Manager - Sales

Wesco • Metairie, LA

8h • $116,525 - $145,656

About The Position

The Senior Manager – Sales provides strategic direction and progressive leadership to achieve sales and profit goals across multiple locations or a large-scale location with sales revenue above $50 million or significant complexities. The role designs and recommends sales and marketing programs, establishes short- and long-term sales strategies, and manages direct reports who typically have managerial responsibilities.

This position develops sales plans and quotas, oversees sales and gross profit targets, forecasts demand and results, and maintains customer relationships. It works closely with marketing, suppliers, and internal support departments to implement programs, resolve issues, and promote a positive customer experience. The role is generally performed in an office, with travel to customer sites or warehouses and possible extended driving; outdoor weather exposure may occur. Travel may be up to 25%.

Requirements

• High school degree or equivalent required.
• At least 3 years of prior experience managing a sales team and sales programs.
• At least 5 years of professional sales experience in a related industry.
• Working knowledge of business and management principles, including strategic planning, resource allocation, and coordination of people and resources.
• Demonstrated understanding and execution of customer and personal service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
• Strong verbal, written, analytical, persuasion, and interpersonal skills.
• Ability to exercise teamwork, leadership, and flexibility.
• Excellent time-management and computer skills.
• Ability to travel up to 25%.

Nice To Haves

• Bachelor’s degree in Sales, Business Administration, Engineering, or a relevant field.
• 5 years of experience managing staff and programs at a national, district, or regional level.
• 7 years of professional sales experience in a related industry.

Responsibilities

• Develop and administer sales plans to support customer satisfaction, quota attainment, strong reference accounts, and skilled, motivated staff.
• Partner with marketing to develop and implement sales and marketing programs and initiatives.
• Determine annual sales and gross profit plans by implementing marketing strategies and analyzing trends and results.
• Establish sales objectives by forecasting and developing territory sales quotas.
• Project expected sales volume and profit for existing and new product lines and customers.
• Maintain sales volume, product mix, and selling price by monitoring market supply and demand, trends, economic indicators, and competitors.
• Coordinate order service by directing account representatives and executives on quotations, proposals, project order management, and customer complaint resolution.
• Establish and adjust billing margins by monitoring costs, competition, and market conditions and negotiating cost-side levels.
• Manage sales staff through recruiting, selection, orientation, and training.
• Coach employees and plan, monitor, and appraise staff performance.
• Develop and maintain relationships with top customers.
• Maintain professional and technical knowledge through workshops, publications, and professional societies.
• Forecast and communicate intricate details to senior business managers.
• Interface with internal support departments to establish a positive customer experience.
• Partner with suppliers to maintain customer relationships, train staff, and execute marketing programs and initiatives.
• Partner with internal departments to troubleshoot issues such as inventory and operations.

Benefits

• Eligible employees may receive paid time off, medical, dental, and vision coverage, and retirement savings plans.
• Eligible positions may include participation in a bonus or sales incentive plan.
• Certain sales roles may offer additional compensation through a commission structure.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED