Senior Sales Manager | The SOMM Hotel & Spa

Columbia Hospitality•Woodinville, WA

2d•$80,168 - $90,000•Onsite

About The Position

The Senior Sales Manager at The SOMM Hotel & Spa is responsible for meeting and exceeding sales goals for assigned market segments through proactive sales efforts. The role develops and executes sales plans and strategies, builds client relationships, manages key accounts, networks, and identifies new target markets to achieve revenue goals. It also maintains accurate sales records, reports progress against goals, secures new business, participates in industry and promotional events, conducts site inspections and presentations, responds to inbound RFPs within 24 hours, and manages negotiations and contracts. The position works to differentiate the hotel from competitors and provide clients with a seamless experience from sales through event management. The Senior Sales Manager is also responsible for revenue forecasting for assigned groups, achieving objectives, maintaining productive working relationships with hotel departments and clients, ensuring accurate revenue posting and billing, and complying with accounting standards and company policies. The role requires attention to client sentiment, effective time management, and participation in required meetings. Additional duties may be assigned based on property business needs. The position is based at The SOMM Hotel and Spa, a 164-room luxury hotel in Woodinville, Washington, within the Harvest development. The hotel is planned to include a signature restaurant, rooftop bar, 10,000 square feet of meeting space, and a 5,661-square-foot spa.

Requirements

Minimum of 3–5 years of hospitality sales experience.
Extensive knowledge and expertise in sales and/or event management, including sales and negotiation skills.
Attention to detail and ability to accurately read and write business correspondence.
Ability to think creatively and develop innovative solutions or approaches.
Strong skills in time management, information analysis, problem-solving, planning and organizing, decision-making, and delivering results.
Strong interpersonal influence skills, including coaching, motivating, delegating, and relationship-building.
Strong mathematical skills, including calculating discounts, interest, commissions, proportions, and percentages using whole numbers, fractions, and decimals.
Analytical mindset and ability to assess data, identify trends, and draw insights that inform strategy and decisions.
Technical proficiency in Microsoft Word, PowerPoint, Teams, OneNote, and Excel.
Proficiency in conducting client research, gathering relevant information, and staying current on industry trends and developments.
Strong business acumen and ability to read a profit and loss statement.
Ability to present clearly and concisely to senior management and clients.
Ability to travel by air or car, stay overnight in hotels, and attend client entertainment.

Nice To Haves

Knowledge of hospitality sales platforms.

Responsibilities

Meet and exceed sales goals for assigned market segments through proactive sales efforts.
Develop and implement sales plans and strategies to achieve revenue goals, build client relationships, manage key relationships, network, and identify new target markets.
Maintain accurate and timely activity records and client contact information in the Sales & Events database.
Report weekly achievements against prospecting, inquiry, activity, and industry-event goals, adjusting goals as market conditions change.
Solicit and secure new business for assigned market segments through outside sales calls.
Participate in trade shows, promotional events, and industry events.
Conduct site inspections and client presentations.
Respond to inbound requests for proposals within 24 hours.
Conduct client negotiations and use appropriate closing tactics and contractual language.
Differentiate the property from competitors and demonstrate value to prospective customers.
Implement sales plans based on demand segments to maximize market share.
Create a seamless client experience from sales through event management.
Achieve assigned goals and objectives and maximize time-management efficiency and productivity.
Forecast revenue for assigned groups.
Develop and maintain favorable working relationships and open communication with all departments.
Establish and maintain positive, professional client relationships.
Comply with accounting standards for deposits, direct billing, and pre-payment; confirm accurate revenue posting and client billing.
Maintain a working knowledge of applicable standards, policies, and procedures; attend required meetings and adhere to Columbia Hospitality policies and procedures.
Achieve client sentiment goals.
Perform additional job functions as assigned based on property business needs.