Senior Sales Manager - Hotel Sales - Louisiana
About The Position
The Senior Sales Manager drives the continued success of Live! Hotel by developing high-value client relationships and securing new group business to fuel revenue growth. This independent-contributor role calls for strategic insight, business development skills, and a commitment to exceptional service throughout the guest journey. The manager identifies opportunities, develops tailored proposals, and guides clients through the booking process while helping position the hotel as a destination for meetings, conferences, and group travel. The role works closely with the Director of Sales and serves as an additional resource for Sales Managers. It includes developing an assigned account base and market segments, conducting proactive outreach and sales activities, and maintaining accurate records to support quality service and repeat business. Driving and travel are required. The work takes place in a high-energy casino environment with gaming and entertainment space, where smoking is allowed and exposure to alcohol, smoke, bright lights, and loud noises may occur.
Requirements
- Four-year college degree or equivalent education or experience.
- Minimum of five years of hotel group or conference sales experience.
- Exceptional prospecting and negotiation skills.
- Direct experience with some or all of the following hotel segments: corporate groups, associations, SMERF, and catering events.
- Professional written correspondence skills.
- Willingness and ability to be flexible with the work schedule; extended hours and work weeks may be required from time to time.
- Ability to obtain and maintain an appropriate gaming license as mandated by the Maryland Lottery & Gaming Control Agency.
- Ability to lift, push, pull, and carry up to 20 pounds; infrequent bending or kneeling; frequent walking, standing, and sitting; and ability to climb steps.
- Proven business development success; strong sales, negotiation, and closing skills; tenacity and curiosity; excellent cold-calling and prospecting skills; time management and self-motivation; relationship-building and networking skills; excellent communication, presentation, guest relations, and organizational skills; customer service skills; and a drive for results.
Nice To Haves
- Experience or account knowledge of the Mid-Atlantic Region.
- Knowledge of Delphi FDC.
Responsibilities
- Develop and maintain an account base designated by Sales Leadership to achieve revenue goals through proactive sales, prompt responses to client and prospect inquiries and correspondence, and follow-up on assigned leads.
- Assist the Director of Sales with implementing sales action plans for designated market segments, including prospecting and outside sales calls, site tours, sales trips, trade show planning and participation, and client entertainment.
- Execute designated sales calls, trade shows, and sales trips; driving and travel are required.
- Maintain accurate and legible records and files to support quality service and repeat business.
- Work closely with the Director of Sales and provide an additional resource to Sales Managers for guidance and brainstorming.
- Participate in trade shows and community and professional organizations to maintain visibility and achieve sales and revenue goals.
- Perform special projects and other assigned responsibilities, and participate in task forces and committees as requested.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
