Diagnostic Sales Manager (Arkansas/Louisiana)

ANTAGENE•Baton Rouge, AR

10d•$75,000 - $93,500•Onsite

About The Position

The Diagnostic Sales Manager (DSM) manages market share, customer accounts, and growth goals across an assigned territory covering all of Arkansas and most of Louisiana, including Shreveport and Baton Rouge. Candidates must live within the territory. This field-based role promotes, sells, and supports Antech reference laboratory services, in-house diagnostics, telemedicine offerings, imaging systems, and other Mars Science & Diagnostics products and services. The DSM serves as an advisor, leader, and technical expert, supports peer mentorship, and works with colleagues and other functions to advance new business and renewals and resolve complex customer issues. The role involves frequent in-person customer visits, territory and quarterly sales planning, new account acquisition, account development, product education, contract negotiation, and customer support. The DSM collaborates with inside sales, equipment specialists, regional managers, and other cross-functional teams; maintains accurate customer and sales records; and shares market insights with leadership. Travel by vehicle may take up to 85% of the time within the territory and includes overnight travel. The position is eligible for a target base salary of $75,000–$93,500 annually, monthly and quarterly commission, and a company vehicle. Antech is part of Mars Science & Diagnostics and provides veterinary diagnostic services, laboratory instruments and consumables, digital cytology, data services, practice-management software, imaging and technology, professional education, and specialist support. The company describes its culture as guided by the Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom.

Requirements

At least 3 years of successful field sales experience.
A track record of strong sales performance, prospecting, pre-call planning, and closing deals.
Strong sales, closing, negotiation, interpersonal, and written and verbal communication skills.
Ability to influence clients and colleagues and build strong client relationships and loyalty.
Ability to work independently and collaboratively, demonstrate professional maturity, and take initiative.
Ability to close new business within short sales cycles and execute sales strategies in a complex, fast-paced environment.
Ability to train peers on sales processes and effective use of collateral, systems, and assets.
Ability to use data to identify and communicate regional high-priority opportunities and drive client growth.
Ability to differentiate Antech’s offerings from competitors’ products and services.
Strong logic, reasoning, computer, and analytical skills.
Ability to plan, prioritize, organize, and execute recurring and ad hoc tasks while adapting to changing priorities and working under time constraints.
Ability to communicate effectively and tactfully with all organizational levels in person, by phone, and through video conferencing.
Ability to maintain confidentiality and handle confidential information appropriately.
Must be insurable and maintain a valid driver’s license.
Must be able to travel by vehicle up to 85% within the territory, including overnight travel, and drive for up to 4 consecutive hours.
Must be based within the territory covering Arkansas and most of Louisiana.

Nice To Haves

Bachelor’s degree in animal health, biological sciences, laboratory sciences, or a business-related field.
Experience in veterinary diagnostics.
Proficiency with Microsoft Office and customer management systems such as Salesforce, and ability to learn new sales-support technologies quickly.

Responsibilities

Create and implement territory coverage plans and conduct at least 85% of sales calls in person to promote, sell, and service existing and prospective animal hospitals, veterinarians, and staff.
Grow revenue year over year in reference laboratory services, imaging, and in-house diagnostics equipment, tests, and services through new account acquisition and existing-account development and upgrades.
Advance sales independently through contract closure while obtaining approvals required by the sales operations process.
Create and implement quarterly sales plans to meet sales goals and objectives.
Provide product education, training, support, and service for in-house diagnostics and reference laboratory offerings, including staff in-services and veterinarian seminars.
Identify customer needs and recommend suitable products and services for veterinary practices.
Manage territory expenses, contracts, renewals, prospecting, and new business opportunities.
Apply knowledge of the sales process timeline and prepare thorough analyses for client meetings.
Build and maintain relationships with referral sources to develop new business opportunities.
Collaborate with inside sales teams, including Customer Success Representatives, to secure leads and identify customer needs.
Share customer insights and competitive market information with regional and senior leadership.
Research customers before site visits to tailor communications, anticipate issues, and improve the process of closing or renewing business.
Represent Antech diagnostic services, equipment, and imaging systems as solutions for veterinary practices’ diagnostic needs.
Coordinate customer support and meeting activities as assigned.
Maintain accurate and complete Salesforce CRM and other system records, including timely daily sales forecasts and activity updates.
Identify, target, and acquire new business opportunities.
Negotiate and implement mutually beneficial customer and company contracts while following pricing guidelines and seeking exceptions only when appropriate.
Use approved sales collateral and partner with internal cross-functional teams to promote Antech’s full product and service portfolio.
Work with Senior Equipment Specialists and Regional Managers to identify opportunities for practices to purchase a full diagnostic suite, including in-house diagnostics, Sound/Cuattro, AIS, and reference laboratory services.
Manage, maintain, and safeguard company assets and comply with administrative and reporting responsibilities.
Conduct quarterly business reviews, or reviews as directed, for current clients.
Support the company’s position as a leader in animal laboratory diagnostics, products, and veterinary practice solutions within the SDX portfolio.
Maintain competitive knowledge of the diagnostics and animal healthcare sectors.
Perform duties in accordance with the Mars Five Principles and Antech conduct and ethics policies.