Senior Sales Manager

Hampton Inn by Hilton Boston Logan Airport Chelsea•Chelsea, MA
•$75,000 - $80,000

About The Position

The Senior Sales Manager manages accounts to achieve guest satisfaction and solicit past and new business, ensuring all revenue goals are achieved or exceeded. The role maximizes hotel revenue by selling all facets of the property, maintaining relationships with key accounts, developing sales presentations, negotiating terms, and coordinating departments to service accounts. It also involves local travel to meet clients, promote the hotel, review competitors, and represent the hotel at trade shows. The position may provide a growth path to Property Director of Sales, Area Director of Sales, and Regional Director of Sales.

Requirements

  • Proven track record in sales.
  • Work schedule varies and may occasionally include holidays and weekends.
  • Ability to sit for extended periods; lift up to 10 pounds; bend, reach, and use hands and fingers to operate a keyboard.
  • Moderate travel between the hotel and clients’ locations is required.

Nice To Haves

  • Associate’s or Bachelor’s degree in Hospitality or a related industry preferred.
  • Previous hospitality sales experience preferred.

Responsibilities

  • Interview, select, train, schedule, coach, and support associates to ensure they perform according to established brand or hotel standards and HHM core values.
  • Maximize revenue by selling all facets of the hotel to previous, current, and potential clients.
  • Use professional sales techniques to negotiate terms and conditions that satisfy customer requirements.
  • Manage accounts and ensure solicitation and closing activities are completed and documented.
  • Coordinate various departments’ participation in servicing accounts.
  • Maintain relationships with key accounts to increase customer satisfaction and account revenue.
  • Develop and conduct persuasive verbal sales presentations to prospective clients.
  • Articulate and leverage hotel benefits to close sales opportunities.
  • Travel locally to conduct outside calls, promote the hotel, and review competition.
  • Represent the hotel at trade shows.
  • Perform other duties as requested by management.

Benefits

  • Medical, dental, and vision health insurance
  • Paid time off
  • 401(k) company match
  • Free basic life insurance
  • 24/7 access to TELUS Health, a confidential work-life resource
  • Travel discounts
  • Commuter transit and commuter parking benefits
  • Employee assistance and wellness program
  • Educational/professional development
  • Technology reimbursements
  • Referral bonus program
  • Quarterly incentives
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