Senior Residence Manager

Lifetime Assistance • Pittsford, NY

13d • Onsite

About The Position

Lifetime Assistance seeks a Senior Residence Manager for its Residential department in Rochester, NY. The role leads daily operations at two residential sites, supporting individuals with intellectual and developmental disabilities and ensuring services promote independence, dignity, respect, and person-centered goals. The position reports to the Associate Director and is full time at 40 hours per week, scheduled for four 10-hour days: Monday, Wednesday, Thursday, and Saturday, with Tuesday, Friday, and Sunday off. The work is split between 20 Knickerbocker and 305 Hibiscus Dr. The starting wage is $31.81–$34.88 per hour.

The manager supervises, trains, evaluates, and schedules Direct Support Professionals; oversees health, safety, wellness, medication administration, and special dietary supports; and ensures compliance with agency and OPWDD standards. The role also includes maintaining documentation and incident reports, managing facilities and fiscal records, conducting monthly inspections, supporting capital improvement projects, and serving as Administrator On Call on a rotating basis. The manager leads crisis and emergency response as needed.

Lifetime Assistance describes its work as mission-driven, focused on empowering people to live with independence and purpose. The organization highlights a respectful and inclusive workplace, community partnerships, and support for employees’ growth and development.

Requirements

• Bachelor’s degree in Human Services or a related field and 1 year of experience with individuals with developmental disabilities; OR associate degree and 3 years of experience; OR high school diploma or equivalent and 5 years of experience, including at least 1 year in a supervisory role.
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple priorities and collaborate with interdisciplinary teams.
• Knowledge of OPWDD regulations and person-centered planning practices.
• Proficiency with scheduling, documentation, and communication systems.
• Must meet Lifetime Assistance Vehicle Operator Requirements.
• Must pass required background checks and clearances, including SCR, fingerprinting, SEL, and MHL.

Nice To Haves

• May be required to obtain OPWDD SCIP-R Level II certification.

Responsibilities

• Lead day-to-day operations of assigned residential sites and ensure high-quality services aligned with individuals’ needs and rights.
• Supervise, train, evaluate, and schedule Direct Support Professionals, ensuring compliance with agency and OPWDD standards.
• Oversee health, safety, and wellness supports, including medication administration and special dietary requirements.
• Promote person-centered care and support individuals in daily living skills, community inclusion, and individualized goals.
• Maintain documentation, complete incident reports, and ensure compliance with regulatory standards.
• Manage site facilities and fiscal records, conduct monthly inspections, and support capital improvement projects.
• Serve as Administrator On Call on a rotating basis and lead crisis or emergency response.

Benefits

• No-premium health insurance.
• Tuition assistance and scholarships, including 50% off tuition for two courses per semester and up to $3,000 per semester in scholarship support.
• Micro-credential stipends up to $750 and SUNY partnerships.
• Paid training, hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing training.
• Career advancement pathways, leadership training, and coaching support.
• Generous paid time off and supportive scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior