Residence Manager
About The Position
The Residence Manager is responsible for the day-to-day operations of one residential program serving people with developmental disabilities. Reporting to the Coordinator, the Residence Manager works in conjunction with the Coordinator to provide leadership, vision, and direction for client services, program development, fiscal management, regulatory compliance, physical plant management, and program staffing. The role oversees residence operations and safety, staff supervision and development, community inclusion and service development, and incident management. The Residence Manager ensures regulatory and organizational compliance, supports quality residential services, and coordinates follow-up on medical, clinical, day program, and Life Plan recommendations.
Requirements
- High school diploma or GED.
- At least five years of experience in developmental disabilities or a related field.
- At least two years of supervisory experience in a residential program.
Nice To Haves
- Bachelor’s degree from a four-year college or equivalent.
Responsibilities
- Ensure the residence complies with applicable regulations and organizational policies and procedures.
- Develop and submit monthly staff schedules to the Coordinator and DOP, ensure adequate coverage, and publish schedules to staff biweekly.
- Complete monthly inventory and purchase food and supplies from approved vendors; ensure supplies meet residents’ dietary needs, reconcile deliveries, and submit invoices to the central office.
- Manage petty cash, reconcile it biweekly, and ensure funds are properly documented and used.
- Ensure incidents are documented and reported promptly; submit notifications, quarterly trends, SCIP forms, and other required documents.
- Develop and publish observation schedules in accordance with agency standards, upload schedules and forms to SharePoint, and review observations and follow up as needed.
- Maintain the facility, complete monthly maintenance checklists, inspect daily for cleanliness and hazards, and develop and review fire drills and related paperwork according to regulatory standards.
- Implement systems to meet regulatory standards and ensure staff follow state and federal regulations and HeartShare policies; support satisfactory internal HeartShare and OPWDD surveys and audits and prevent 45- or 60-day letters.
- Recruit, hire, and train residential staff in accordance with regulations and agency guidelines, partnering with Human Resources and providing timely feedback.
- Ensure staff obtain required certifications and recertifications; recommend training, track attendance, and monitor completion.
- Complete staff evaluations and performance reviews in accordance with agency policies and procedures.
- Manage employee time and attendance, review and approve timecards and vacation and other requests in Paycom.
- Review Precision Care (Pcare) daily for timely completion and coordinate with the Services Support Coordinator (SSC) team to monitor compliance and prevent overuse of the DCE Program.
- Develop and publish monthly community inclusion calendars and review inclusion logs weekly for appropriate documentation.
- Ensure medical and clinical meetings occur according to agency expectations; schedule appointments based on meeting outcomes, record and share meeting notes, and follow up on recommendations as assigned.
- Participate in and follow up on recommendations from Day Program and Life Plan meetings.
- Review incident occurrences daily for accuracy and complete follow-up, including notifications and medical follow-up; verify monthly that required closure documentation is present.
- Submit materials as needed to SRC to address investigator and SRC recommendations, respond to questions, and attend SRC meetings as needed to address specific concerns.
Benefits
- Paid vacation, sick, personal days, and holidays.
- 403(B) retirement plan with employer contribution.
- Health, dental, vision, and life insurance.
- Employee Assistance Program (EAP).
- Flexible spending account for dependent care, medical, parking, and transit.
- Employee appreciation programs and events.
- Tuition Assistance Program.
- Professional development opportunities.
- Wellhub discount.
- Verizon Wireless discount.
- BJ’s membership discount.
- Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
