Senior Residence Manager (SRM)- Hilton, NY, 14468

Lifetime Assistance • Hilton, NY

2d • Onsite

About The Position

Lifetime Assistance is hiring a Senior Residence Manager for its Residential department in Hilton, New York. The role leads day-to-day operations at assigned residential sites and ensures services meet individuals’ needs and rights and comply with agency and OPWDD standards. The position reports to the Associate Director and is full-time, 40 hours per week, with a starting wage of $31.81–$34.88 per hour.

The Senior Residence Manager supervises, trains, evaluates, and schedules Direct Support Professionals; oversees health, safety, wellness, medication administration, and special dietary supports; and promotes person-centered care, daily living skills, community inclusion, and individualized goals. The role also maintains documentation and incident reports, ensures regulatory compliance, manages facilities and fiscal records, completes monthly inspections, supports capital improvement projects, and serves as Administrator On Call on a rotating basis, including leading crisis or emergency response.

Candidates must meet one of the stated education and experience pathways: a bachelor’s degree in Human Services or a related field plus one year of experience with individuals with developmental disabilities; an associate degree plus three years of experience; or a high school diploma or equivalent plus five years of experience, including at least one year in a supervisory role. Applicants must meet Lifetime Assistance Vehicle Operator Requirements and pass required background checks and clearances. OPWDD SCIP-R Level II certification may be required.

Requirements

• Bachelor’s degree in Human Services or a related field and one year of experience with individuals with developmental disabilities; OR an associate degree and three years of experience; OR a high school diploma or equivalent and five years of experience, including at least one year in a supervisory role.
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple priorities and collaborate with interdisciplinary teams.
• Knowledge of OPWDD regulations and person-centered planning practices.
• Proficiency with scheduling, documentation, and communication systems.
• Must meet Lifetime Assistance Vehicle Operator Requirements.
• Must pass required background checks and clearances, including SCR, fingerprinting, SEL, and MHL.

Nice To Haves

• OPWDD SCIP-R Level II certification may be required.

Responsibilities

• Lead day-to-day operations of assigned residential sites, ensuring high-quality services aligned with individuals’ needs and rights.
• Supervise, train, evaluate, and schedule Direct Support Professionals, ensuring compliance with agency and OPWDD standards.
• Oversee health, safety, and wellness supports, including medication administration and special dietary requirements.
• Promote person-centered care and support individuals in daily living skills, community inclusion, and individualized goals.
• Maintain documentation, complete incident reports, and ensure compliance with regulatory standards.
• Manage site facilities and fiscal records, conduct monthly inspections, and support capital improvement projects.
• Serve as Administrator On Call on a rotating basis and lead crisis or emergency response.

Benefits

• No-premium health insurance.
• Tuition assistance, scholarships, tuition discounts, micro-credential stipends, and SUNY partnerships.
• Paid onboarding, training, coaching, and ongoing learning.
• Career advancement pathways, leadership training, and coaching support.
• Generous paid time off and supportive scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior