Senior Regional Portfolio Manager
About The Position
Responsible for maintaining the integrity of assigned physical assets and maximizing returns in accordance with the Company's mission, vision, and objectives. The role trains and develops assigned personnel, supervises on-site personnel across multiple communities, and maintains relationships with clients, vendors, peers, and other company departments. The position oversees property maintenance, marketing and leasing, financial reporting and control, and administration. It conducts formal inspections, recommends repairs or replacements, oversees leasing and rent collection, evaluates market conditions, reviews budgets and financial reports, approves payments and expenditures, manages employees, and ensures that property files and records are maintained. The role may also require overtime to meet deadlines and out-of-town travel to conferences.
Requirements
- High school diploma or GED; a bachelor's degree or equivalent work-related experience is also listed.
- Five years of relevant multifamily housing experience preferred.
- Five years of staff management experience preferred.
- Five years of customer service experience preferred.
- Three years of affordable housing experience preferred if applicable to the portfolio.
- Experience managing multiple properties preferred.
- Proficiency in Microsoft Office, particularly email, Word, and Excel, including desktop and web-based versions.
- Knowledge of office management systems and procedures; strong time management, multitasking, prioritization, attention to detail, and problem-solving skills.
- Ability to read and interpret emails, utility bills, financial and instructional documents, rental agreements, and procedure manuals.
- Ability to perform basic arithmetic using American money and standard weight, volume, and distance measurements.
- Ability to follow detailed written or oral instructions and solve problems involving a few concrete variables in standardized situations.
- Valid driver's license and valid liability insurance; use of a personal vehicle may be required.
- Ability to meet the stated physical demands, including frequently lifting or moving up to 25 pounds and rarely moving more than 100 pounds.
Nice To Haves
- Industry-related certification is highly recommended, such as Accredited Residential Manager (ARM) or Certified Property Manager (CPM).
Responsibilities
- Maintain the physical integrity of assigned properties and maximize asset returns.
- Supervise employees and contractors and ensure adherence to contractual specifications, operations manuals, and safety regulations.
- Conduct formal interior and exterior property inspections and recommend physical repairs or replacements.
- Supervise leasing personnel and evaluate market conditions and property comparables.
- Implement marketing plans and recommend improvements to marketing and leasing programs.
- Review rental applications and lease forms for accuracy and policy compliance.
- Supervise rent collection and approve and monitor rental rate recommendations for new leases and renewals.
- Review and help develop annual property management plans and operating budgets.
- Review monthly financial reports and approve payroll, invoices, and expenditures in accordance with company policies and procedures.
- Handle employee selection, training, and oversight; ensure supervised employees follow applicable policies and procedures.
- Interface with outside professionals on legal, accounting, insurance, tax, and other matters as appropriate.
- Ensure property files and records are maintained and continually improve management and technical skills.
- Spend an agreed-upon percentage of time obtaining market knowledge, supporting community relations, and evaluating assets.
- Oversee staff at multiple communities, including assistant portfolio managers, property managers, assistant property managers, leasing agents, maintenance supervisors, maintenance technicians, and other staff as needed.
- Interview, hire, train, assign and direct work, appraise performance, reward and discipline employees, address complaints, and resolve problems.
- Maintain relationships with clients, vendors, peers, and other company departments.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
