Junior Regional Portfolio Manager

QUANTUM RESIDENTIAL•Vancouver, WA

1d•$90,000 - $115,000

About The Position

The Junior Regional Portfolio Manager is responsible for maintaining the integrity of assigned physical assets and maximizing asset returns in accordance with the Company’s mission, vision, and objectives. The role trains and develops assigned personnel, supervises on-site staff across multiple communities, and maintains relationships with company peers, departments, suppliers, vendors, and others serving the Company or its properties. The position reports to the Director of Affordable Housing or Principal. The manager oversees property operations, including asset maintenance, marketing and leasing, rent management, financial reporting and control, and administration. The role supervises staff and contractors, conducts site inspections, supports property planning and budgeting, reviews financial reports, approves payments and expenditures within company policies, and ensures property records and employee practices comply with applicable procedures. The position also requires ongoing development of management and technical skills, market knowledge, community relations, and asset evaluation.

Requirements

High school diploma or GED.
Bachelor’s degree or equivalent work-related experience.
Five years of relevant multifamily housing experience.
Five years of experience managing staff.
Five years of customer service experience.
Three years of tax credit experience if applicable to the portfolio.
Proficiency in Microsoft Office, particularly email (desktop and web-based), Word, and Excel.
Knowledge of office management systems and procedures.
Excellent time-management skills and the ability to multitask and prioritize work.
Attention to detail and problem-solving skills.
Ability to read and interpret emails, utility billings, financial documents, instructional documents, rental agreements, and procedure manuals.
Ability to perform basic arithmetic with numbers and American units of money, weight, volume, and distance.
Ability to follow detailed written or oral instructions and resolve problems involving a few concrete variables in standardized situations.
Valid driver’s license and valid liability insurance; personal vehicle may be required.

Nice To Haves

Experience managing multiple properties preferred.
Industry-related certification highly recommended, such as Accredited Residential Manager (ARM) or Certified Property Manager (CPM).

Responsibilities

Maintain the physical integrity of properties and make recommendations for repairs or replacements.
Supervise employees and contractors and ensure adherence to contractual specifications, operations manuals, and safety regulations.
Conduct formal inspections of building interiors and exteriors.
Supervise leasing personnel, evaluate market conditions and property comparables, and implement marketing plans.
Review rental applications and lease forms for accuracy and compliance, and recommend improvements to marketing and leasing programs.
Supervise rent collection and approve and monitor rental-rate recommendations for new leases and renewals based on current market information.
Review and help develop annual property management plans and operating budgets.
Review monthly financial reports and approve payroll, invoices, and expenditures in accordance with company policies and procedures.
Select, train, and manage employees; ensure supervised staff follow applicable policies and procedures.
Interface with outside legal, accounting, insurance, tax, and other professionals as appropriate.
Ensure property files and records are maintained.
Continually improve management and technical skills and spend agreed-upon time obtaining market knowledge, supporting community relations, and evaluating assets.
Interview, hire, train, assign, and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.
Travel to assigned communities and, as needed, to conferences.