Senior Regional Portfolio Manager
About The Position
Responsible for maintaining the integrity of the physical assets and maximizing asset returns in accordance with the Company's mission, vision, and objectives. The role trains and develops assigned personnel, supervises on-site staff at multiple properties, and maintains relationships with clients, vendors, peers, and other company departments. The position oversees property operations, including physical asset maintenance, marketing and leasing, financial reporting and controls, and administration. It supervises staff and contractors, ensures compliance with contractual specifications and operating procedures, conducts site inspections, evaluates market conditions, implements marketing plans, oversees rent collection and rental-rate recommendations, reviews budgets and financial reports, approves payments and expenditures, and maintains property files and records. The role also handles employee selection, training, performance management, and problem resolution. It interfaces with outside legal, accounting, insurance, tax, and other professionals as needed, and continually develops management and technical skills. The position may involve overtime, travel to conferences, and use of a personal vehicle.
Requirements
- High school diploma or GED.
- Bachelor’s degree or equivalent work-related experience.
- Proficiency in Microsoft Office, particularly email, Word, and Excel, including desktop and web-based email.
- Knowledge of office management systems and procedures.
- Excellent time-management, multitasking, prioritization, attention-to-detail, and problem-solving skills.
- Ability to read and interpret emails, utility bills, financial documents, instructional documents, rental agreements, and procedure manuals.
- Ability to perform basic arithmetic using American currency and units of weight, volume, and distance.
- Ability to follow detailed written or oral instructions and solve problems involving a few concrete variables in standardized situations.
- Valid driver’s license and valid liability insurance.
- Ability to meet the physical demands of the role, including standing, handling and reaching, walking, climbing or balancing, sitting, stooping, kneeling or crouching, and frequently lifting or moving up to 25 pounds; on rare occasions, moving more than 100 pounds.
- Ability to work in conditions that include outdoor weather and occasional exposure to moving mechanical parts, heights, fumes or airborne particles, toxic or caustic chemicals, and electrical-shock risk.
- May need to use a personal vehicle, work overtime to meet deadlines, and travel out of town to conferences.
Nice To Haves
- Five years of relevant multifamily housing experience.
- Five years of experience managing staff.
- Five years of customer service experience.
- Three years of affordable housing experience, if applicable to the portfolio.
- Experience managing multiple properties.
- Industry-related certification, such as Accredited Residential Manager (ARM) or Certified Property Manager (CPM), is highly recommended.
Responsibilities
- Maintain the physical condition and integrity of assigned properties and maximize returns in accordance with company objectives.
- Supervise employees and contractors and ensure adherence to contractual specifications, operating manuals, safety regulations, and company policies.
- Conduct formal inspections of building interiors and exteriors and recommend repairs or replacements.
- Supervise leasing personnel and evaluate market conditions and property comparables.
- Implement marketing plans and recommend improvements to marketing and leasing programs.
- Review rental applications and lease forms for accuracy and compliance with policies and procedures.
- Supervise rent collection and approve and monitor rental-rate recommendations for new leases and renewals.
- Review and help develop annual property management plans and operating budgets.
- Review monthly financial reports and approve payroll, invoices, and expenditures in accordance with company policies.
- Select, train, direct, appraise, reward, and discipline employees; address complaints and resolve problems.
- Maintain relationships with clients, vendors, peers, company departments, and outside professionals.
- Ensure property files and records are maintained.
- Spend an agreed-upon percentage of time obtaining market knowledge, supporting community relations, and evaluating assets.
- Continually improve management and technical skills.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
