Junior Regional Portfolio Manager

QUANTUM RESIDENTIAL INC•Vancouver, WA
•$90,000 - $115,000•Onsite

About The Position

The Junior Regional Portfolio Manager is responsible for maintaining the integrity of physical assets and maximizing asset returns in line with the Company's mission, vision, and objectives. The role trains and develops assigned personnel, supervises on-site staff across multiple properties, and maintains working relationships with company peers, departments, suppliers, vendors, and other service providers. The position reports to the Director of Affordable Housing or Principal. The role oversees physical asset maintenance, leasing and marketing, rent management, financial reporting and controls, and property administration. It conducts formal interior and exterior site inspections, recommends repairs or replacements, monitors safety and contract requirements, evaluates market conditions, oversees leasing and rent collection, reviews budgets and financial reports, approves payments and expenditures, and maintains property files and records. It also handles employee selection, training, performance oversight, and related supervisory responsibilities.

Requirements

  • High school diploma or GED.
  • Bachelor's degree or equivalent work-related experience.
  • Five years of relevant multifamily housing experience.
  • Five years of experience managing staff.
  • Five years of customer service experience.
  • Ability to read and interpret emails, utility billings, financial documents, instructional documents, rental agreements, and procedure manuals.
  • Ability to perform basic arithmetic, including calculations involving American money and units of weight, volume, and distance.
  • Ability to follow detailed but uncomplicated written or oral instructions and address problems involving a few concrete variables in standardized situations.
  • Proficiency in Microsoft Office, particularly email (desktop and web-based), Word, and Excel.
  • Knowledge of office management systems and procedures, strong time management, ability to multitask and prioritize work, attention to detail, and problem-solving skills.
  • Valid driver's license and valid liability insurance.
  • Ability to meet the physical demands of the job, including standing, handling and reaching, walking, climbing or balancing, sitting, stooping, kneeling or crouching, and lifting or moving up to 25 pounds frequently and more than 100 pounds on rare occasions.

Nice To Haves

  • Three years of tax credit experience, if applicable to the portfolio.
  • Experience managing multiple properties.
  • Industry-related certification, such as Accredited Residential Manager (ARM) or Certified Property Manager (CPM), is highly recommended.

Responsibilities

  • Maintain the physical integrity of properties and maximize asset returns in accordance with company objectives.
  • Train and develop assigned personnel and supervise on-site staff across multiple communities.
  • Supervise employees and contractors, ensure adherence to contractual specifications and operations manuals, and ensure safety regulations are observed.
  • Conduct formal inspections of building interiors and exteriors and recommend physical repairs or replacements.
  • Supervise leasing personnel, evaluate market conditions and comparable properties, implement marketing plans, review rental applications and lease forms, and recommend improvements to marketing and leasing programs.
  • Supervise rent collection and approve and monitor rental-rate recommendations for new leases and renewals based on current market information.
  • Review and help develop annual property management plans and operating budgets; review monthly financial reports; approve payroll, invoices, and expenditures in accordance with company policies.
  • Handle employee selection, training, and oversight, and ensure supervised employees follow applicable policies and procedures.
  • Coordinate with outside professionals on legal, accounting, insurance, tax, and other matters as appropriate.
  • Ensure property files and records are maintained.
  • Continually improve management and technical skills and spend an agreed-upon portion of time on market knowledge, community relations, and asset evaluation.
  • Interview, hire, train, assign, and direct employees; appraise performance; reward and discipline employees; address complaints; and resolve problems.
  • Maintain relationships with company peers, departments, suppliers, vendors, and others serving the company or properties.
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