Senior - Regional Field Engagement Specialist

Bread Financial•Chadds Ford, PA
•Hybrid

About The Position

The Senior Regional Field Engagement Specialist enhances the associate and customer experience with Bread Financial products. Working internally and with clients, the Field Team drives sales by maximizing customer loyalty through insights and proven practices. The role executes strategies and makes recommendations to improve performance and productivity. The specialist executes client engagement strategies to achieve acquisition budgets, analyzes performance to identify opportunities, builds client relationships, and delivers tactics within scope. The role includes assessing learning styles to educate clients on payment solutions, supporting field strategy through critical thinking and sound decisions, and inspecting and validating client tools and processes. The specialist also focuses on personal growth and contributes to departmental development. The role reports to a manager or above and has no direct reports. The work environment is a normal office environment, with remote or hybrid arrangements; associates within 60 miles of a posted Bread Financial location are expected to work in the office 3 to 4 days per month. Travel may be required up to 70% monthly.

Requirements

  • High school diploma or GED.
  • 5–8 years of experience in retail, banking, fintech, or a similar industry.
  • Ability to travel up to 70% monthly.
  • Must be authorized to work in the United States full time without current or future sponsorship.

Nice To Haves

  • Bachelor’s degree in Marketing, Business, Retail, or Communications.
  • 5+ years of experience in a sales-driven culture with financial accountability.
  • Multi-unit retail leadership or territory management experience with accountability for market performance.
  • Experience in facilitation, negotiation, and presentation skills.
  • Experience building relationships and influencing regional or market leadership.
  • Skills in data analytics, data visualization tools, expense management, influencing without authority, Microsoft PowerPoint, sales culture, time management, and reports.

Responsibilities

  • Execute engagement strategies to achieve acquisition budgets for assigned clients.
  • Analyze performance and identify opportunities to influence results.
  • Develop client relationships and execute tactics within scope.
  • Assess learning styles to inspire and educate clients on payment solutions.
  • Support field strategy through critical thinking and decision quality.
  • Inspect and validate client tools and processes.
  • Focus on personal growth and contribute to departmental development.

Benefits

  • Medical, prescription drug, dental, vision, and other voluntary benefits, including basic and optional life insurance, supplemental medical plans, and short- and long-term disability, for eligible associates.
  • Six weeks of 100% paid parental leave for eligible parents after a 180-day waiting period.
  • 401(k) plan enrollment available immediately upon hire.
  • 11 paid holidays.
  • Flexible Time Off program.
  • Paid Sick and Safe Time; Illinois associates also receive Illinois Paid Leave.
  • Ability to purchase company stock during offering periods in June and December.
  • Annual incentive bonus based on individual and company performance.
  • Career development opportunities.
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