Senior Property Manager

Bozzuto • Nashville, TN

5d

About The Position

Bozzuto is seeking a Senior Property Manager (General Manager) to lead property operations and deliver exceptional experiences for residents, clients, and team members. The role is responsible for the property’s financial performance, occupancy and retention goals, team development, client reporting, marketing execution, and customer satisfaction. The Senior Property Manager builds strong relationships with owners, residents, employees, and vendors, and helps maintain an inclusive, collaborative workplace guided by Bozzuto’s core values.

The position includes working one weekend per month when prospective residents are looking for a home, with two days off during the week. The role is eligible for additional bonus opportunities and offers a salary range of $110,000–$115,000 USD.

Requirements

• A four-year college degree or equivalent relevant experience.
• At least 5 years of experience in property management, hospitality, or retail.
• A track record of building, developing, and retaining high-performing teams.
• A track record of building and maintaining strong relationships with clients, investors, ownership groups, and vendors.
• Experience managing a budget and/or profit and loss (P&L).
• Proficiency with industry software, including YARDI, apps, and computer programs.
• Strong financial skills and basic knowledge of generally accepted accounting principles (GAAP).
• Outstanding written and verbal communication skills.
• A sharp professional appearance.

Responsibilities

• Model behaviors consistent with Bozzuto’s core values and culture.
• Lead the team’s sales, marketing, and operational activities to achieve budgeted occupancy and customer retention goals.
• Manage the property’s financial performance in accordance with the established budget.
• Coach team members on how their work contributes to overall results, and support their professional growth through feedback, performance reviews, and development plans.
• Prepare and deliver timely, accurate financial and operational performance reports to clients and ownership groups, explaining effectiveness, trends, and variances.
• Build and maintain strong relationships with owners, residents, employees, and vendors.
• Stay informed about the competitive marketplace and coach the team on differentiating the community and Bozzuto from competitors.
• Partner with consumer marketing to implement strategies that position the community as a destination for enriched living experiences.
• Create an operating environment that supports consistent guest satisfaction and strong customer satisfaction ratings and community reviews.
• Encourage knowledge sharing, collaboration, training, and educational opportunities.
• Engage customers in meaningful conversations, take responsibility for resolving their problems, and help ensure the community is impeccable.
• Assist team members with work as needed, regardless of task.
• Work one weekend per month, with two days off during the week.

Benefits

• Competitive compensation and additional bonus opportunities.
• Medical, dental, and vision coverage, including access to doctors at an affordable price.
• 20 days of paid time off plus holidays.
• 401(k) program with a company match.
• Tuition reimbursement and other career development and growth programs.
• Employee resource groups that offer opportunities to connect over shared experiences, backgrounds, and cultures.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior