Senior Property Manager

Beacon Communities•Duxbury, MA
•$95,000 - $105,000•Onsite

About The Position

The Senior Property Manager independently manages and resolves site management issues and is responsible for the fiscal and physical management of two or more assets, a property exceeding 300 units, or a property with complex programs or partnerships. The role requires familiarity with housing management, budgeting, housing agency regulations, and community building. The Senior Property Manager reports to the Regional Manager and may supervise Property Managers, Assistant Property Managers, and Maintenance Supervisors. The position oversees financial operations, budgets, capital planning, agency compliance, reporting, leasing and rental programs, property maintenance and safety, resident relationships, and staff management. The Senior Property Manager represents Beacon Communities with public officials, businesses, agencies, residents, lenders, and investors, and works with corporate teams and the Resident Services Coordinator to support property operations and community goals. The position is based at Island Creek Age Restricted in Duxbury, Massachusetts. Compensation is $95,000–$105,000. The role may require responding to after-hours emergencies and physically inspecting properties, including walking and climbing stairs in all weather conditions.

Requirements

  • Three years of related work experience.
  • Experience managing a public or private apartment or condominium complex, including leasing/admissions, maintenance, and administrative, maintenance, or contract employees, or an equivalent combination of education and experience.
  • Familiarity with housing management, budgeting, and housing agency regulations, including affordable housing programs such as Section 8 and LIHTC where applicable.
  • Strong organizational and management skills.
  • Demonstrated ability to work as a critical member of a team committed to building strong communities.
  • Proficiency with Microsoft Word and Excel.
  • Excellent verbal and written communication skills.
  • Ability to physically inspect properties in their entirety, including walking and climbing stairs, and withstand all weather conditions.
  • Must respond to after-hours emergencies.
  • Must possess and maintain a vehicle and a valid driver’s license with an insurable driving record.
  • Required competencies include teamwork, integrity/ethics, dependability, customer focus, adaptability/flexibility, decision-making/judgment, communication, budgets/cost control, managing for results, people development, job knowledge, problem solving/analysis, interpersonal skills, computer skills, and hiring.

Nice To Haves

  • Bachelor’s degree in a related field, preferably Business Administration, Real Estate, or Public Administration; equivalent knowledge or experience is also accepted.
  • Yardi proficiency.

Responsibilities

  • Manage the financial operations of the site in accordance with company and government agency rules and guidelines.
  • Develop, monitor, and oversee site programs, policies, plans, rules, regulations, contracts, and agreements in accordance with corporate policies.
  • Prepare annual operating budgets, monitor adherence, and perform budget reprojections.
  • Assist with 10-year capital needs studies and participate in strategic capital planning.
  • Collaborate with the Compliance Department to ensure agency regulation compliance and meet documentation deadlines.
  • Prepare weekly and monthly reports, including management, marketing, delinquency, occupancy, bad-debt, and expense metrics.
  • Reconcile reports to the General Ledger and approve vendor invoices and cash receipt batches.
  • Monitor energy and utility consumption, rent collection, turnovers, and major replacements.
  • Provide information and fulfill requests from corporate office staff.
  • Optimize revenue occupancy, Net Operating Income, and cash flow.
  • Represent Beacon Communities publicly and build partnerships with public officials, local businesses, and agencies.
  • Meet with the Resident Services Coordinator to establish property work plans and courses of action.
  • Respond to questions and complaints from the public and residents.
  • Manage rental programs and oversee rental and management office operations, waiting lists, leasing procedures, and continued-occupancy eligibility.
  • Administer the ADA/Section 504 reasonable accommodation policy in coordination with the Compliance Department.
  • Oversee leasing, income certifications and recertifications, agency billing approvals where applicable, and affirmative action compliance and reporting.
  • Oversee move-ins and move-outs, security deposits, transfers, and rent changes.
  • Oversee building and grounds maintenance and property security, ensuring compliance with company and HUD requirements.
  • Monitor site safety and ensure accident and insurance reporting and emergency and media training are completed.
  • Negotiate contracts for services and supplies and oversee service orders in Yardi.
  • Foster collaborative relationships with residents, coordinate resident services, and conduct resident meetings.
  • Manage staff, including hiring, termination, status changes, performance management, and compensation appraisals.
  • Set and communicate employee performance standards, conduct weekly staff meetings, and train and develop employees, including providing new-hire 90-day assessments and feedback.
  • Conduct site and unit inspections to ensure ongoing compliance with company, HUD, and LIHTC rules, regulations, policies, and procedures.
  • Interact with housing and human service agency personnel, lenders, and investors.
  • Assist with marketing activities to promote the property.

Benefits

  • Medical, dental, and vision coverage for employees regularly scheduled to work at least 24 hours per week.
  • HSA/FSA options.
  • 13 paid holidays per year.
  • Paid time off, including vacation days, personal days, sick time, wellness days, summer flex time, volunteer days, and early-close Fridays.
  • 401(k) program with company match.
  • Company-paid life insurance, with voluntary life, critical illness, hospital care, and accidental injury coverage options.
  • Employee Assistance Program (EAP).
  • Childcare and eldercare support.
  • Career development and advancement opportunities.
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