Senior Property Manager

Volunteers of America National Services (VOANS)•Asheville, NC

5d•Onsite

About The Position

The Senior Property Manager is responsible for the daily operations of the entire property/properties, including supervision of staff, building maintenance, all administrative duties for both internal and external agencies, and maintaining positive relationships with the residents of the property.

Requirements

At least 5-years of property management experience with Volunteers of America.
High School diploma or its equivalent.
Fair Housing Certificate and awareness of fair housing laws.
Knowledge of regulations, acts, guidelines, etc., pertaining to conventional properties.
Knowledgeable in all local laws pertaining to fair housing.
Knowledge of computer operations, to include basic data entry.
May be required to live on site.
Ability to lead support and communicate effectively to maintain good relations with residents and motivate team members.

Nice To Haves

Professional certification preferred (CMH, ARM, CAM, RAM, and LIHTC).

Responsibilities

Accomplish financial objectives by collecting rent, processing invoices in a timely manner, scheduling expenditures, analyzing variances with Regional Housing Manager, and initiating corrective action. Conduct expenditure forecasting and prepare draft of annual budget. Evaluate rental rates and complete market studies bi-annually.
Maintain office files for all business and financial records, as well as properly crediting the accounts and properly depositing all monies received. Maintain resident files in accordance to state, federal guidelines. Assure each file is kept in a neat orderly manner and all paperwork is completed in a timely manner.
Maintain property, fill vacancies, enforce leases, maintain and secure premises. Maintain an accurate waitlist for units, and show vacant units to perspective renters. Assure all other assigned sites are maintaining waitlist for their property.
Inspect property daily to ensure building, building systems and grounds are properly maintained by contracting for maintenance services. Keep accurate record of inspections and processing work orders for needed repairs. Forecast and plan for needed repairs and replacements. Inspect vacant units to assure a timely turnover.
Hire, train, supervise, conduct performance appraisals, and address employee relations issues. Approve all time sheets in a timely manner and assure staff is entering correct information on their time cards daily.
Submit reports as required by the management agent or mandated by the federal, state or local government or syndicator as needed or requested.
Market the property in accordance with Fair Housing Regulations and the management agent's guidelines. Manage social networking websites. Establish lease-up goals in accordance with owner requirements.
Work directly with the Regional Housing Manager to assist in obtaining contracts, completing budgets and assuring quality standards are being met.
Resolve tenant complaints by investigating and enforcing rules of occupancy.
Accomplish organizational goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.