Senior Property Manager

Sagard•Rutherford, NJ
•$125,000 - $145,000

About The Position

Sagard Real Estate is a U.S.-based real estate investment advisor and operator providing investment management services in acquisitions, asset management, development, and property management. The Senior Property Manager reports directly to the Regional Property Manager or Head of Property Management and directs and coordinates the fiscal, administrative, and physical operations of one or more properties. The role oversees property accounting and reporting, operating and capital budgets, lease administration, day-to-day operations, vendor and construction projects, risk management, tenant relations, and personnel. It also supports acquisitions due diligence and onboarding of new regional properties. The role requires at least five years of property management experience and a high school diploma or equivalent. The starting base salary range is $125,000 to $145,000 annually, and the role is eligible for a merit-based annual bonus program and listed employee benefits.

Requirements

  • High school diploma or equivalent.
  • At least 5 years of property management experience.
  • Demonstrated self-starter skills.
  • Exceptional judgment.
  • Demonstrated ability to adhere to high accountability standards.
  • Demonstrated ability to manage personnel and vendor relationships.
  • Highly adaptive skills.
  • Exceptional team-oriented attitude.

Nice To Haves

  • AvidX Software experience.
  • MRI accounting software experience.
  • COVE Building Software experience.
  • Some experience with the industrial asset class.

Responsibilities

  • Calculate tenant charges and coordinate with accounting to post them; review monthly rent-ups and expense recovery calculations for accuracy.
  • Track and collect delinquencies, including late fees and interest.
  • Prepare monthly reports, including accruals, property summaries, budget variances, re-classes, and receivables collection strategies.
  • Approve property accounts payable for accuracy and conformance with the budget.
  • Develop operating and capital budgets aligned with investment objectives.
  • Invoice construction management fees for tenant improvement and capital expenditure projects on time and in accordance with the property management agreement.
  • Review and approve operating expense reconciliations.
  • Approve lease abstracts, provide them to accounting for entry into MRI, and review reminder items and mid-lease action items.
  • Work with the accounting department on requests as needed.
  • Direct day-to-day loss prevention, risk management, safety and security, maintenance, and other property operations.
  • Ensure property management services comply with agreements, policies, procedures, regulations, contractual obligations, and standards.
  • Improve work processes and results to better meet owners’ expectations.
  • Administer leases, analyze lease clauses, enforce tenant compliance, and fulfill landlord obligations.
  • Conduct regular inspections of properties and vacant spaces; ensure issues are addressed and support leasing efforts as needed.
  • Engage, contract, and supervise vendors and service providers required to maintain the asset in accordance with company standards and investment strategy.
  • Forecast and manage replacement of major capital items, including HVAC systems, roofs, and parking surfaces.
  • Manage owner tenant-improvement and building capital projects; review construction documents; develop RFPs; qualify and analyze bids; maintain project records; perform cost accounting; and monitor construction progress and conformance to plans and specifications.
  • Maintain current tenant and vendor certificates of insurance using the GetJones platform.
  • Develop emergency-service networks, 24/7 property coverage, emergency procedures for tenants and staff, and crisis communications plans.
  • Ensure tenant commencement letters are signed and updated in MRI after move-in.
  • Build productive tenant relationships, understand tenant businesses and needs, and proactively address concerns.
  • Handle or route tenant and vendor calls concerning maintenance, cleaning, or other problems; ensure work orders and maintenance requests are resolved promptly and satisfactorily.
  • Review work order reports for recurring issues and address them with the engineer.
  • Coordinate tenant move-ins, including keys, mailbox access, building access cards, and welcome handbooks.
  • Direct the preparation and organization of tenant events and activities.
  • Direct, develop, motivate, and evaluate personnel; coordinate with other company disciplines and departments.
  • Assist the Acquisitions team during due diligence as needed and lead onboarding of new regional properties.
  • Support property-team transitions, orientations, policies and procedures, expectations, and other onboarding needs.
  • Conduct annual performance reviews and quarterly check-ins with administrative and engineering personnel, and recommend salary increases and bonuses.
  • Stay current with property-management technologies, best practices, systems, and procedures through professional, industry, trade, and civic organizations.

Benefits

  • Merit-based annual bonus program.
  • Health insurance.
  • Vision insurance.
  • Dental insurance.
  • Long- and short-term disability coverage.
  • 401(k) plan.
  • Paid time off (PTO).
  • Flexible Time Off.
  • 401(k) matching program.
  • Flexible spending account (FSA) and health savings account (HSA) options.
  • Paid caregiver leave benefits.
  • Commuter pre-tax savings program for parking and mass transit.
  • Mentorship and leadership development opportunities.
  • Paid social and engagement events throughout the year.
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