Senior Property Manager, Multifamily (Multi-Site)

Cushman & Wakefield•Edgewater, NJ

9d•$106,250 - $125,000

About The Position

The Multifamily Senior Property Manager oversees an assigned portfolio or a multi-faceted property in a designated geographic area. The role works closely with the ownership group to ensure consistent operations throughout the portfolio and serves as a single point of contact for the client. The position oversees property operations in partnership with the Asset Manager and Regional Property Manager, including maintenance, capital improvements, leasing, budgeting, forecasting, reporting, collections, evictions, marketing, renewals, service contracts, expense control, and audits. The Senior Property Manager provides customer service to residents and prospects, develops and leads on-site teams, drives revenue through market analysis and marketing programs, and supervises daily operations across the assigned portfolio. The role requires regular travel among property sites and to off-site meetings. It operates in a professional office environment and involves using standard office equipment, as well as traveling between properties in varying weather conditions. Compensation is $106,250–$125,000.

Requirements

Bachelor’s degree required.
At least 8 years of on-site multifamily property management experience required.
New Jersey leasing license required within 90 days of hire if not current upon hire.
Ability to travel regularly to multiple property sites and off-site meetings.
Experience in a supervisory role and managing staff.
Experience writing and maintaining budgets.
Ability to maintain confidentiality and protect business operations.
Proficiency in Yardi or similar property management software.
Strong knowledge of finance and building operations.
Ability to analyze, prioritize, and delegate.
Ability to effectively manage employees and vendors.
Experience analyzing and negotiating commercial lease and/or contract language.
Advanced knowledge of Microsoft Office Suite.
Ability to travel up to 25% of the time.
Ability to stand and walk for extended or continuous periods, ascend and descend stairs, ladders, and/or step stools, and travel between buildings in varying weather conditions.
Ability to remain stationary (sitting or standing) for 85% of the time and regularly operate office machinery.
Ability to exert up to 25 pounds occasionally and/or frequently, and up to 10 pounds of force constantly to lift, carry, push, pull, or move objects.

Nice To Haves

Prior luxury or Class-A property experience in New Jersey is strongly preferred.
Prior multi-site experience at the Property Manager level is strongly preferred.
CPM, RPA, or CSM designation, or be in the process of obtaining one.
New Jersey real estate license.

Responsibilities

Ensure the smooth operation of each community in partnership with the Asset Manager and Regional Property Manager.
Oversee property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide customer service and communication to residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
Develop, mentor, lead, and manage leasing, customer service, maintenance, and management personnel.
Analyze competition and develop marketing programs to drive revenue.
Model and maintain the company mission and standards.
Supervise day-to-day operations of the on-site team and ensure policies and procedures are followed.
Interview, hire, and terminate staff as necessary to maintain an effective on-site team.
Promote a positive living environment through prompt conflict resolution and consistent follow-up.
Manage the community budget and finances.
Work with leasing staff to ensure leasing and marketing goals are met.
Maintain positive relationships with community vendors.
Coordinate special projects as requested by a supervisor.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance.
Supplementary benefit options, including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health savings accounts, retirement savings plans, and disability insurance programs.
Paid and unpaid time away from work.
Competitive pay.