Senior Property Manager, Multifamily (Multi-Site)
About The Position
The Multifamily Senior Property Manager oversees an assigned portfolio or multifaceted property in a designated geographic area. Working closely with the ownership group, Asset Manager, and Regional Property Manager, this role promotes consistency in operations across the portfolio and serves as a single point of contact for the client. The position oversees community operations and finances, including maintenance, capital improvements, leasing, budgeting, forecasting, reporting, collections, marketing, service contracts, expense control, and audits. It leads and develops on-site teams, supports customer satisfaction and resident retention, drives revenue through competitive analysis and marketing, and ensures policies and procedures are followed. The role requires regular travel among property sites and to off-site meetings, with travel of up to 25% of the time. The position operates in a professional office environment and involves regular use of standard office equipment, as well as travel between properties in varying weather conditions. Compensation is $106,250 to $125,000. A New Jersey leasing license must be obtained within 90 days of hire if the candidate does not already hold one.
Requirements
- Bachelor’s degree required.
- At least 8 years of on-site multifamily property management experience required.
- New Jersey leasing license required within 90 days of hire if not held at hire.
- Ability to travel regularly between multiple property sites and to off-site meetings.
- Supervisory experience and experience managing staff.
- Experience writing and maintaining budgets.
- Attention to detail and ability to focus with frequent interruptions.
- Ability to maintain confidential business information.
- Proficiency in Yardi or similar property management software.
- Strong knowledge of finance and building operations.
- Ability to analyze, prioritize, and delegate.
- Ability to effectively manage employees and vendors.
- Advanced knowledge of Microsoft Office Suite.
Nice To Haves
- Prior luxury or Class-A property experience in New Jersey strongly preferred.
- Prior multi-site experience at the Property Manager level strongly preferred.
- CPM, RPA, or CSM designation, or currently pursuing one.
- New Jersey real estate license.
- Previous experience analyzing and negotiating commercial lease or contract language.
Responsibilities
- Oversee operations across assigned communities in partnership with the Asset Manager and Regional Property Manager, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, renewals, service contracts, expense control, and audits.
- Provide superior customer service and communication to residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
- Develop, mentor, lead, and manage a high-performing team across leasing, customer service, maintenance, and management.
- Analyze competition and develop creative marketing programs to drive revenue.
- Model and promote the company’s mission and standards.
- Supervise day-to-day operations of the on-site team and ensure policies and procedures are followed.
- Interview, hire, and terminate on-site staff as necessary.
- Maintain a positive resident living environment through prompt conflict resolution and follow-up.
- Manage the community budget and finances.
- Work with leasing staff to meet leasing and marketing goals.
- Maintain positive relationships with community vendors.
- Coordinate special projects as requested by a supervisor.
- Perform other related duties as assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance.
- Supplementary benefit options, including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in health savings accounts, retirement savings plans, and disability insurance programs.
- Paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
