Senior Property Manager
About The Position
NP Dodge Management Company manages multifamily and commercial real estate, representing more than 4,500 multifamily homes and 2.5 million square feet of medical, office, retail, and storage facilities across Nebraska and Iowa. The company has operated since 1855 and combines customer service with contemporary technology. The Senior Property Manager, Mixed Use, oversees the daily on-site physical, operational, financial, and customer-service performance of one or more mixed-use properties. This hybrid role includes commercial and residential property management, asset management, and client relationship management. The position develops and executes strategies to support ownership objectives, enhance asset value, strengthen tenant and resident satisfaction, and maintain operational excellence. It leads on-site maintenance teams, manages property operations, budgets, and financial performance, communicates and reports to clients, and ensures compliance with applicable regulations and company standards.
Requirements
- At least 4 years of property management experience, preferably in both residential and commercial management.
- Real estate license required in specific markets; otherwise preferred.
- Strong understanding of real estate trends, market dynamics, and property management best practices.
- Excellent communication and interpersonal skills, including the ability to build and motivate high-performing teams.
- Ability to deliver proactive, responsive, high-touch service to tenants, clients, and ownership.
- Proficiency in financial analysis, budgeting, and property performance metrics.
- Knowledge of property management software systems and technology solutions.
- Proficiency with Microsoft Outlook, Excel, and Word.
- Ability to prioritize and organize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
- Ability to perform physical activity and navigate the property, including walking, lifting, sitting, bending, twisting, climbing, reaching, and standing for extended periods.
Nice To Haves
- Bachelor's degree in Real Estate, Business Administration, or a related field preferred.
- Industry certifications preferred: CPM, CAPS, or CAM.
- Real estate license preferred outside markets where it is required.
Responsibilities
- Demonstrate company core values.
- Oversee on-site operations of one or more mixed-use assets.
- Review financial, market, and operational reports; develop and implement action plans to meet operational, financial, and business goals.
- Prepare and manage annual operating budgets and monitor property revenue and expenses.
- Administer annual common-area maintenance (CAM) reconciliations accurately and on time.
- Serve as the primary contact for clients, tenants, and employees; foster positive relationships and address inquiries and issues promptly and professionally.
- Lead on-site maintenance staff and ensure compliance with company procedures, regulations, and standards.
- Develop and implement marketing, leasing, reputation, and resident-retention programs to minimize turnover and maximize rental income.
- Monitor rent collection, accounts receivable, and delinquency management; attend court hearings and consult with legal counsel as applicable.
- Conduct regular property inspections to check health and safety, identify and mitigate risks, and maintain property upkeep and curb appeal.
- Maintain asset-specific standard operating manuals to meet client expectations.
- Liaise with contractors, local government officials, and community leaders.
- Analyze financial reports and variances, and implement actions to enhance revenue, control expenses, and improve net operating income (NOI).
- Work with property owners to understand their objectives, preferences, and expectations.
- Provide owners with regular updates and monthly operating reports on performance, financial metrics, and significant developments.
- Ensure compliance with applicable laws and regulations, including HUD, Fair Housing, EEOC, EPA, and OSHA requirements.
- Collaborate with senior leadership and legal counsel on legal issues or disputes as needed.
- Maintain reliable attendance and punctuality, interact well with others, and perform other duties as assigned.
Benefits
- Great upward mobility
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
