Senior Property Manager
About The Position
The Senior Property Manager, Mixed Use is responsible for the daily on-site management of the physical, operational, financial, and customer service performance of one or more mixed-use assets. The hybrid role combines commercial property management, on-site residential management, asset management, and client relationship management. The position develops and executes strategies that support ownership objectives, enhance asset value, strengthen tenant and resident satisfaction, and maintain operational excellence. Responsibilities include leading on-site maintenance teams, managing commercial and residential operations and budgets, maintaining client relationships through communication and reporting, and ensuring compliance with applicable regulations and company standards. NP Dodge Management Company manages multifamily and commercial real estate, representing more than 4,500 multifamily homes and 2.5 million square feet of medical, office, retail, and storage facilities across Nebraska and Iowa. The company describes its legacy as reaching back to 1855 and highlights its customer service and technology-enabled management strategies.
Requirements
- At least 4 years of property management experience; experience in both residential and commercial management is preferred.
- Strong understanding of real estate industry trends, market dynamics, and property management best practices.
- Ability to provide proactive, responsive, concierge-level service to tenants, clients, and ownership.
- Excellent communication and interpersonal skills, with the ability to build and motivate high-performing teams.
- Proficiency in financial analysis, budgeting, and property performance metrics.
- Knowledge of property management software systems and technology solutions.
- Proficiency with Microsoft Outlook, Excel, and Word.
- Ability to prioritize, stay organized, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
- Ability to perform physical activities and navigate the property, including walking, lifting, sitting, bending, twisting, climbing, reaching, and standing for extended periods.
Nice To Haves
- Bachelor’s degree in Real Estate, Business Administration, or a related field.
- Industry certifications such as CPM, CAPS, or CAM.
- Real estate license, preferred except where required in specific markets.
Responsibilities
- Demonstrate the company’s core values.
- Oversee on-site operations for one or more mixed-use assets and develop and implement action plans to meet operational, financial, and business performance goals.
- Prepare and manage annual operating budgets and monitor revenue and expenses against financial targets.
- Facilitate accurate and timely administration of annual CAM reconciliations.
- Serve as the primary contact for clients, tenants, and employees; foster positive relationships and resolve inquiries and issues professionally and promptly.
- Lead on-site maintenance staff and ensure compliance with company policies, procedures, regulations, and standards.
- Develop and implement marketing, leasing, reputation, and resident-retention programs to minimize turnover and maximize rental income.
- Monitor rent collection, accounts receivable, and delinquency management; attend court hearings and consult with legal counsel as applicable.
- Conduct property inspections to verify health and safety compliance, identify and mitigate risks, and maintain property upkeep and curb appeal.
- Maintain asset-specific standard operating manuals in accordance with client expectations.
- Liaise with contractors, local government officials, and community leaders.
- Review financial reports, analyze variances, and take strategic action to enhance revenue, control expenses, and improve NOI.
- Collaborate with property owners to understand their objectives, preferences, and expectations.
- Provide owners with regular updates and monthly operating reports on performance, financial metrics, and significant developments.
- Ensure compliance with applicable laws and regulations, including HUD, Fair Housing, EEOC, EPA, and OSHA; work with senior leadership and legal counsel on legal issues or disputes as needed.
- Maintain reliable attendance and timeliness.
- Interact well with others.
- Perform other duties as assigned.
Benefits
- Great upward mobility.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
