Senior Project Manager - Enterprise Revenue Cycle

University of Washington•Seattle, WA

About The Position

UW Medicine is seeking a Senior Project Manager to join its Enterprise Revenue Cycle (ERC) team. With support from the Revenue Cycle Transformation Director, the Senior Project Manager partners with ERC leaders to challenge the status quo, address operational challenges and gaps, and identify, plan, and deliver transformational changes. The role focuses on improving financial performance, optimizing processes, enhancing the patient experience, and helping staff work more effectively. The Senior Project Manager identifies the strategic and business value of project ideas and leads assigned programs and projects through planning, execution, monitoring, control, implementation, and closeout. Work may support critical initiatives such as denials reduction and vendor or expense management; adoption of new applications or existing application functionality, including Epic Propensity to Pay and Epic AI functionalities; and redesign or optimization of workflows, processes, policies, and procedures.

Requirements

At least 6 years of experience as a project or program manager working on process improvement, vendor solution implementation, and progressively complex projects and programs.
At least 3 years of experience working with multiple and diverse teams of stakeholders and leaders.
At least 2 years of experience managing Revenue Cycle projects.
Strong experience presenting to executive sponsors and all levels of management.
Experience influencing and gaining buy-in from executive sponsors, team members, stakeholders, and peers.
Experience working within an established PMO.
Experience with vendor negotiation.
Experience with PMI-based program and project management techniques.
Equivalent education and/or experience may substitute for minimum qualifications, except where legal requirements such as a license, certification, or registration apply.

Responsibilities

Facilitate and participate in revenue cycle transformation strategy discussions.
Lead program and project initiation and planning.
Identify and manage program and project issues and risks.
Manage scope, budget, return on investment, and schedules for assigned programs and projects.
Develop and maintain collaborative, service-oriented relationships with UW Medicine and ERC leaders, principal stakeholders, resource managers, and project team members.
Manage program and project execution within UW Medicine’s standard program and project framework.
Manage implementation and post-implementation closeout for assigned programs and projects.
Provide direction and supervision to project teams.
Manage vendors.
Contribute to the revenue cycle transformation team’s development, standards, and activities.