Revenue Cycle Enterprise Partner

MultiCare Health System
•$133,141 - $191,589

About The Position

The Revenue Cycle Enterprise Partner is a key member of the Revenue Cycle and assigned IBU leadership teams. This role plans and implements strategic initiatives, projects, and tactical activities to optimize or support the assigned IBU’s performance goals. The Partner builds professional relationships within the assigned IBU to understand its strategic plans, operations, and staffing needs; provides guidance and decision-making support on short- and long-term goals; consults on educational needs through measurement and evaluation; identifies opportunities to improve billing and customer service; drives revenue cycle components of business strategies; and helps roll out enterprise-wide initiatives, programs, and policies. The position translates organizational and operational priorities into Revenue Cycle actions, coordinates communication and resolution of complex operational challenges between Revenue Cycle leadership and Connected Business Unit executives, and develops executive relationships with CBU leaders. It represents Revenue Cycle leadership priorities, leads multi-departmental initiatives, provides consultative and operational support across Revenue Cycle domains, and represents Revenue Cycle in enterprise forums and executive workgroups.

Requirements

  • Bachelor’s degree in business, finance, healthcare, or a related discipline.
  • Eight years of work experience in professional-level positions performing revenue cycle, business operations improvement, or project management duties within a healthcare field.

Nice To Haves

  • Master’s degree preferred.

Responsibilities

  • Translate organizational and operational priorities into aligned Revenue Cycle actions by identifying needs, gaps, and opportunities across business units and working with system partners to operationalize solutions.
  • Coordinate communication, issue escalation, and resolution of complex or high-impact operational challenges between Revenue Cycle leadership and Connected Business Unit executives.
  • Develop and strengthen executive relationships with Connected Business Unit leaders, serving as a consistent Revenue Cycle contact to support alignment, engagement, collaboration, and timely service recovery.
  • Represent Revenue Cycle executive leadership priorities in operational settings and advance system-level initiatives through aligned planning, communication, and coordination with CBU and functional leaders.
  • Lead and implement multi-departmental initiatives spanning revenue capture, front-end workflows, and patient experience, supporting change adoption across stakeholder groups.
  • Provide consultative and operational support across Revenue Cycle domains, from patient access and charge capture through billing, collections, and customer service, to support holistic and sustainable implementation of enterprise initiatives.
  • Represent Revenue Cycle in enterprise forums, committees, and executive-level workgroups as a trusted partner and subject matter expert aligned with system strategic goals.

Benefits

  • Competitive tuition assistance
  • Career development
  • Generous paid time off
  • Code Lavender
  • Employee Assistance Programs
  • Competitive salary
  • Medical benefits
  • Dental benefits
  • Retirement benefits
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